Hassan Tajeddine
Tampa
Summary
Developed comprehensive customer service skills in fast-paced environment, excelling in communication and problem resolution. Skilled in understanding and addressing customer needs while maintaining calm and professional demeanor. Seeking to transition into new field where these abilities can drive positive outcomes and contribute to team success.
Overview
1
1
year of professional experience
Work History
Customer Support Specialist
Dicks Sporing Goods
01.2024 - Current
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Sales Associate
CUTCO
04.2024 - 08.2024
- Built relationships with customers to encourage repeat business.
- Performed effective online demonstrations to prospects using [Software].
Education
Bachelor of Science - Civil Engineering
University of Central Florida
Orlando, FL05-2027
High School Diploma -
East Lake High School Academy of Engineering
Tarpon Springs, FL05-2023
Skills
- Proficient in Arabic and English
- Software debugging
- Advanced C programming
- Sales expertise
- AutoCAD
- Word/Excel
Clubs
American Society of Civil Engineers.
Society of Hispanic Professional Engineers.
Jet and Aeronautics Club.
Robotics Club of Florida.
Florida Engineering Society.
Lebanese Student Association of UCF.
Timeline
Sales Associate
CUTCO
04.2024 - 08.2024
Customer Support Specialist
Dicks Sporing Goods
01.2024 - Current
Bachelor of Science - Civil Engineering
University of Central Florida
High School Diploma -
East Lake High School Academy of Engineering
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