Hatem Ali Alqarni
Flint
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Associate Engineer
CEER National Automative Company
11.2024 - Current
- Currently having a Development Program in United States. The plan is: studying a graduate degree in EVs at Kettering university for six months. Then, internship in FORVIA, which is an automotive technology group offering innovative solutions that make mobility safer, more affordable, customizable and sustainable.
Parts & Service Sales Engineer
Zahid Tractor
04.2024 - 10.2024
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Developed positive working relationships with stakeholders to coordinate work activities effectively.
- Prepared action plans for problematic processes and assets.
- Provided input to team lead regarding areas for process and procedural improvement.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Product support engineer
Sawary Energy
10.2022 - 03.2024
- Managed customer relationships by delivering prompt responses to questions.
- Resolved system and customer issues by troubleshooting and providing effective solutions.
- Updated team on progress and addressed concerns to meet established project deadlines.
- Tested product components to identify root causes of issues.
- Identified new ideas, products and/or features that improved customer satisfaction, reduced costs and kept product line in forefront of industry.
Service engineer
Saleh & Abdul-Aziz Abahsain Co. Ltd
08.2020 - 10.2021
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Provided customer feedback to team to facilitate project road map and relationship planning.
- Performed periodic testing of all equipment.
- Analyzed and evaluated performance and optimized efficiency.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Resolved customer complaints in prompt, polite and professional approach.
- Documented maintenance activities and confirmed compliance with relevant regulations.
Education
Bachelor of Science - Mechanical Engineering
At Taif University
Taif, Saudi ArabiaSkills
- Heavy Equipment
- Troubleshooting
- Generators
- Hydraulics
- Sales
- Spare Part
- Technical Writing
- Supply Chain & Logistics
- Communication & Team Collaboration
Languages
English
Upper intermediate
B2
Arabic
Native or Bilingual
Timeline
Associate Engineer
CEER National Automative Company
11.2024 - Current
Parts & Service Sales Engineer
Zahid Tractor
04.2024 - 10.2024
Product support engineer
Sawary Energy
10.2022 - 03.2024
Service engineer
Saleh & Abdul-Aziz Abahsain Co. Ltd
08.2020 - 10.2021
Bachelor of Science - Mechanical Engineering
At Taif University
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