Hathaikarn (Patti) Jones

• Manage and grow strategic global accounts, delivering secure Tier-1 IP backbone services.
• Partner with cross-functional teams to design and implement advanced network solutions, improving operational efficiency and customer satisfaction.
• Strengthened client relationships resulting in increased retention and expansion opportunities.
• Possess deep expertise in IP transit networks and customer ecosystems, with strong familiarity of the unique technical requirements of global IP transit consumers.
• Extensive knowledge of global IP networks, Ethernet services, CDN, and DDoS solutions, with clear understanding of provider strengths and weaknesses to better align solutions with client needs.

• Generated $2.5M in new dark fiber revenue through enterprise sales, exceeding quota and driving significant market penetration.
• Built and managed 3-, 6-, and 9-month sales pipelines, developing multimillion-dollar opportunities.
• Collaborated with SEs, product teams, and service delivery to ensure seamless solution deployment and client onboarding.
• Established executive-level relationships, securing long-term contracts with enterprise clients.

• Closed multiple 100G IP Transit deals with global ISPs, data center operators, and cloud providers, driving recurring revenue growth.
• Managed a diverse portfolio across 43 countries, providing Tier-1 IP Transit and Ethernet services in 2,500+ carrier-neutral data centers.
• Consistently exceeded annual sales targets and recognized as a top revenue generator.
• Supported high-value wholesale customers including hosting providers, SaaS platforms, and VoIP carriers.

Regional Account Manager | Miami, FL | Sep 2016 – Jul 2017

• Grew South Florida market presence, closing enterprise deals within the first year.
• Promoted to Global Account Manager based on exceeding sales goals and securing strategic accounts.