Hattie Hossfeld
Ranchester,WY
Summary
Dedicated professional with hands-on experience in production and customer service. Demonstrates strong communication skills and adaptability while collaborating effectively with diverse teams and stakeholders. Committed to enhancing rural communities and driving efficient, high-quality operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Plant Maintenance Utility
Navajo Transitional Energy Company
Decker, Montana
06.2026 - 08.2026
- I helped maintain the coal production facilities at the Spring Creek Mine. My daily tasks included washing down buildings, maintaining the grounds, and performing preventive maintenance on equipment and structures.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Floor Team Member
Shiptons Big R
Sheridan, Wyoming
06.2024 - 05.2026
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Assisted customers with product inquiries and provided exceptional service.
- Stocked shelves with new inventory and ensured proper product placement.
- Handled cash register operations and processed customer transactions efficiently.
Home Health Aide
Devoted to Home
Sheridan, Wyoming
06.2025 - 08.2025
- Delivered personal care and assistance with daily living activities for clients.
- Monitored patient health, reporting any changes to healthcare professionals promptly.
- Ensured clean and safe environments in clients' homes through regular maintenance.
- Supported clients with mobility and physical therapy exercises to enhance recovery.
Shift Manager
Innominate Coffeehouse
Ranchester, Wyoming
05.2023 - 05.2024
- Supervised daily coffeehouse operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored new staff on service standards and coffee preparation techniques.
- Managed inventory levels and ordered supplies to maintain optimal stock availability.
- Resolved customer complaints promptly to enhance overall experience and loyalty.
- Developed team performance through regular feedback and skill-building sessions.
Front of House Team Member
Chik-Fil-A
Billings, Montana
01.2023 - 04.2023
- Greeted and welcomed guests with friendly, attentive service.
- Managed cash register operations and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining and service areas.
- Handled customer inquiries and resolved concerns promptly and professionally.
- Collaborated with coworkers to ensure smooth service flow during peak hours.
Education
Associate of Applied Science - Agricultural Business
Sheridan College
Sheridan, WY05-2027
Skills
- Customer service
- Project management
- Team collaboration
- Inventory management
- Problem solving
- Time management
- Friendly, positive attitude
Certification
- OSHA-10 Certification
- Beef Quality Assurance Cow Calf Certified
- CPR & First Aid Certified
Accomplishments
- Wyoming State Art- First Lady's Award
- "See Me Teach CTE” – Wyoming Department of Education & University of Wyoming
- Reserve State Champion Team in Agribusiness - Wyoming state FFA convention 2025
- Greenhand, Chapter, and State Degree Recipient- National FFA Organization
- State Agribusiness – 1st Place (2025 & 2026)
Affiliations
- Chapter Vice President (2024–2026)
- Future Business Leader of America Member (2024-2026)
- National Honor Society
- Phi Theta Kappa Honor Society- Sheridan College
- Over 50 hours of community service
Timeline
Plant Maintenance Utility
Navajo Transitional Energy Company
06.2026 - 08.2026
Home Health Aide
Devoted to Home
06.2025 - 08.2025
Floor Team Member
Shiptons Big R
06.2024 - 05.2026
Shift Manager
Innominate Coffeehouse
05.2023 - 05.2024
Front of House Team Member
Chik-Fil-A
01.2023 - 04.2023
Associate of Applied Science - Agricultural Business
Sheridan College