Hattie Simmons
Everton,AR
Summary
Talented hard worker skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Willing to take on any task to support team and help business succeed. Offers strong communication skills and multitasking abilities. Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
5
5
years of professional experience
Work History
Clinic Coordinator
North Arkansas Regional Medical Center
Harrison, AR
08.2023 - Current
- Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports.
- Ensured compliance with all applicable laws, regulations, and standards related to healthcare operations.
- Monitored inventory levels of supplies and medications to ensure adequate stock on hand at all times.
- Managed daily appointment schedules for physicians and other clinical personnel.
- Maintained confidentiality of patient health information according to HIPAA guidelines.
- Conducted audits on patient accounts to identify discrepancies or potential issues.
- Verified patient billing information, processed patient accounts and maintained records and documentation.
Medical Receptionist
North Arkansas Regional Medical Center
Harrison, AR
09.2022 - 08.2023
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Processed referrals for specialist care when requested by physicians or patients.
Screener
North Arkansas Regional Medical Center
Harrison
10.2020 - 09.2022
- Maintained efficient patient flows by preparing rooms with clean, sanitized surface and well-stocked supplies
- Supported patients with advanced mobility and personal hygiene needs
- Kept clients safe by monitoring environments and behaviors to quickly intervene in concerning situations.
Cashier
Dairy Queen
Harrison
02.2020 - 10.2020
- Balanced cash drawer at beginning and end of each shift
- Managed orders from start to finish, inspecting final products to verify quality and bagging items for customers
- Took orders and processed payments by operating touch screen terminals
- Took orders and resolved complaints using effective customer communication skills
- Maintained customer satisfaction by relaying orders to kitchen staff with high accuracy
- Delivered orders promptly by assisting kitchen staff
- Met all customer needs with fast, friendly and knowledgeable service.
Cashier
Harps Food and Grocery
Harrison
01.2019 - 02.2020
- Provided information to customers on products or services
- Maintained clean, organized, and well-stocked checkout areas
- Balanced cash drawer at beginning and end of each shift
- Engaged with customers while completing cash register transactions
- Trained new retail team members in customer service and company policies
- Stocked store shelves and end-caps with merchandise during down times
- Kept customers happy by quickly processing payments and bagging purchases.
Education
High School Diploma -
Valley Springs High School
05.2020
Skills
- Time management
- Patient Care Coordination
- Medical terminology proficiency
- Coordination
- Analytical thinking
- Microsoft Word
- Multitasking
- 10 Key
- Phone Skills
- Public speaking
Timeline
Clinic Coordinator
North Arkansas Regional Medical Center
08.2023 - Current
Medical Receptionist
North Arkansas Regional Medical Center
09.2022 - 08.2023
Screener
North Arkansas Regional Medical Center
10.2020 - 09.2022
Cashier
Dairy Queen
02.2020 - 10.2020
Cashier
Harps Food and Grocery
01.2019 - 02.2020
High School Diploma -
Valley Springs High School
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