Hatziry García

• Participated actively in the development of new automated methods from a warranty perspective and complemented offering insights into potential areas of concern based on past experiences.
• Handled multi-million dollar projects (10 a year on average) and enabled timely and adequate closure for each of them.
• Exceeded recovery targets consistently with an average of 20% over initial goal.
• Achieved higher customer satisfaction ratings with prompt resolution of warranty issues and clear communication with dealerships.
• Reviewed and approved warranty claims submitted by dealerships and suppliers, ensuring compliance with company policies and guidelines.
• Enhanced warranty claim processing efficiency by implementing streamlined procedures and reducing response time.

• Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
• Developed reusable components that significantly reduced development effort on multiple projects.
• Developed a product concept all the way, obtained a patent and recognition within the company

• Development of a series of monthly and weekly reports upon client's performance.
• Enhancement of formats used for data mining.
• With improvements, daily filling time was shortened by 40%.

• Established growing business, with average revenue of 200%.
• Founded and maintained strong relationships with clients.
• Acquired useful client service experience.

Development and problem solutions for diverse team building challenges.

• Sep 2017: Creation of a small business. Results include profits beyond 250%
• Sep 2018: Digital modeling of a truss through FEM investigation

• Design of over 30 product presentations, their matching ID cards, as well as their flyers.
• Fabricated material increased clients' interest and was proven highly useful in further company activities.
• Actively listened to employers' requests, confirming full understanding before addressing concerns.

• Outstanding performance in CENEVAL exam
• Frequent member of cultural and sport groups and activities