Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Summary Objective
Affiliations
Certification
Languages
Timeline
Generic

HAVA HAJDAR

Adrian

Summary

Motivated professional with a customer service background, looking to bring my interest in data management, analysis, and organization into the aviation industry.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager/Hostess

New Boston Coney Island & Grill
01.2022 - Current
  • Continuously improve processes within front and back of house to increase efficiency and efficacy; I designed custom buttons within the POS system to represent seasonal menu items, ensuring easy access and efficient processing for frequently changing offerings
  • Skilled in effective communication with customers, staff, and external partners to build and continue strong business relationships
  • Dedicated to creating a positive and supportive environment through proactive conflict resolution and relationship building
  • Assist with inventory management tasks; such as receiving shipments, performing stock checks, and updating product pricing to be organized and measurable

Sales/Tech Associate

Staples Inc.
01.2018 - 01.2019
  • Stayed knowledgeable of latest user trends, product features, and specifications to effectively support customers
  • Teach & support customers/employees printing, faxing, and shipping operations used in store
  • Assisted with inventory management, receiving shipments, methodically performing stock checks, and creating customer orders

Education

Aviation Ground School for Private Pilot's License -

SkyWalker Flying School
12.2025

Introduction to Business Management -

Henry Ford College
12.2018

Skills

  • Organizational Proficiency
  • MS Office (Excel, Word, PowerPoint, Outlook)
  • Database Management (Access, SQL)
  • Google Suite
  • Typing Speed (65 WPM)
  • Efficiency in High Pressure Environments
  • Customer Satisfaction
  • Independent Work Reliance
  • Research Skills
  • Customer service
  • Staff training and development
  • Workload management
  • Conflict resolution
  • Operations management
  • Recruiting and interviewing
  • Customer relationship management (CRM)
  • Retail operations management
  • Policy enforcement
  • Performance reviewing
  • Project management abilities

Hobbies and Interests

  • Aviation; Primarily bringing my recent interest of data analysis & management into the aviation industry.
  • Language: Fluent in 3 languages, benefits my customer service skills to provide support to a wide network.

Summary Objective

Motivated professional with a customer service background, looking to bring my interest in data management, analysis, and organization into the aviation industry.

Affiliations

  • The 99's
  • Women in Aviation International
  • The RAF

Certification

- Avionics and Aircraft Systems Fundamentals from Coursera (02/2025)

- Build a Free Website with WordPress from Coursera (02/2025)

- Flight Mechanics - The Basis from ISAE-SUPAERO (02/2025)

- GenAI Basics-How LLMs Work from Duke University (2025)

- Prepare Data for Exploration from Google (2024)

- Process Data from Dirty to Clean from Google (02/2024)

- Ask Questions to Make Data Driven Decisions from Google (02/2024)

- Foundations: Data, Data Everywhere from Google (2024)


Languages

English
Native or Bilingual
Turkish
Limited Working
Albanian
Limited Working

Timeline

Assistant Manager/Hostess

New Boston Coney Island & Grill
01.2022 - Current

Sales/Tech Associate

Staples Inc.
01.2018 - 01.2019

Introduction to Business Management -

Henry Ford College

Aviation Ground School for Private Pilot's License -

SkyWalker Flying School

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HAVA HAJDAR