Isabella Speringo
Milford,CT
Summary
Adept at multitasking and problem-solving, I enhanced customer satisfaction at Pops Family Restaurant and Fitwell by seamlessly integrating courteous service with organizational proficiency. My experience in the fitness industry and as a softball umpire at Milford Little League showcases my ability to maintain high standards under pressure, embodying a team player attitude with a focus on health and safety. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Pops Family Restaurant
Milford, CT
08.2021 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Gym Receptionist
Fitwell
Boston, MA
09.2023 - Current
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training sessions to prospective members.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Checked members into gym by scanning badges.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Softball/Baseball Bookkeeper
Milford Little League
Milford, CT
06.2023 - Current
- Documented game actions to accurately update league, player and team statistics.
- Set up, checked and broke down equipment for each ball game.
- Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
- Facilitated seamless transitions between games by preparing all necessary materials and equipment for scorekeeping prior to each event.
Softball Umpire
Miford Little League
Milford, CT
04.2021 - Current
- Officiated softball games to maintain standards of play and to maintain participation with established rules.
- Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
- Utilized gestures and audible signals to regulate play, signal infractions and communicate to participants and officials.
- Inspected sporting equipment and examined player records for compliance with event, age and safety regulations.
- Developed strong situational awareness skills that allowed for accurate judgment calls under pressure.
Education
Architecture Minoring in Construction Management
Wentworth Institute of Technology
Boston, MA04.2027
High School Diploma -
Joseph A. Foran High School
Milford, CT06.2023
Skills
- Fitness industry familiarity
- Team player attitude
- Administrative tasks
- Health and safety awareness
- Meeting Preparation
- Organizational proficiency
- Problem-Solving
- Punctual and Reliable
- Customer Service
- Courteous and Professional
Timeline
Gym Receptionist
Fitwell
09.2023 - Current
Softball/Baseball Bookkeeper
Milford Little League
06.2023 - Current
Restaurant Hostess
Pops Family Restaurant
08.2021 - Current
Softball Umpire
Miford Little League
04.2021 - Current
Architecture Minoring in Construction Management
Wentworth Institute of Technology
High School Diploma -
Joseph A. Foran High School