Jeremy Ruby-Clark
San Antonio,TX
Summary
Dynamic hospitality professional with proven expertise in training and server management, honed at prestigious establishments like Hilton. Skilled in elevating service standards through effective staff training and strong supplier relationships, ensuring top-notch customer satisfaction. Excels in multitasking and dependability, with a keen focus on health and safety protocols.
Overview
12
12
years of professional experience
Work History
Server Trainer
Hilton Garden Inn Hotel
06.2021 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Utilized effective communication techniques to support server learning and comprehension.
Bartender
Hilton Waikoloa Village
01.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender Supervisor
Doubletree By Hilton Hotel
02.2013 - 05.2018
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
Education
Associate of Science - Radiologic Technology
San Antonio College
San Antonio, TX06-2026
Skills
- Effective Time Management
- Sanitation Standards
- Server Management
- Staff Scheduling
- Training expertise
- Health and safety awareness
- Fitness industry familiarity
- Dependability
- Customer and client relations
- Multitasking
- Self Motivation
- Reliability
Timeline
Server Trainer
Hilton Garden Inn Hotel
06.2021 - Current
Bartender
Hilton Waikoloa Village
01.2019 - 03.2020
Bartender Supervisor
Doubletree By Hilton Hotel
02.2013 - 05.2018
Associate of Science - Radiologic Technology
San Antonio College