Samantha Trujillo-Mata
El Cajon,CA
Summary
Compassionate Medical Assistant known for high productivity and efficient task completion. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel in communication, empathy, and time management, ensuring seamless support in fast-paced healthcare environments.
Overview
4
4
years of professional experience
Work History
Server Trainer
Buffalo Wild Wings
Santee, USA
01.2022 - Current
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted in training new servers.
Assistant Volunteer Coach
Santana High School
Santee, CA
10.2022 - 10.2024
- Encouraged athletes to develop their physical and mental strengths.
- Helped improve athletes' motivation levels through positive reinforcement.
- Tracked attendance at all practices, games, and events related to the program.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Assisted head coach in developing and implementing practice plans for team.
Brand Representative/Stock Associate
Hollister
El Cajon, USA
07.2020 - 02.2024
- Provided excellent customer service in a friendly, courteous manner.
- Organized backroom stock shelves in order to maximize space utilization.
- Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
- Assisted customers with product selection and answered questions regarding products.
- Verified that all merchandise was correctly priced and labeled.
- Performed daily opening and closing procedures, including counting cash drawers and checking all equipment for proper functioning.
Education
Medical Assistant Certification - Clinical & Administrative Medical Assistant
Health Occupations Center
Santee, CA12-2024
High School Diploma -
Santana High School
Santee, CA06.2022
Skills
- Rapid Learner
- Interpersonal Communication
- Effective Troubleshooting Skills
- Team Leader
- Clear Verbal Communication
- Effective Time Management
- Effective Multitasking
Languages
- English
- Spanish
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Assistant Volunteer Coach
Santana High School
10.2022 - 10.2024
Server Trainer
Buffalo Wild Wings
01.2022 - Current
Brand Representative/Stock Associate
Hollister
07.2020 - 02.2024
Medical Assistant Certification - Clinical & Administrative Medical Assistant
Health Occupations Center
High School Diploma -
Santana High School
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