Heather White
Chamblee,GA
Summary
Dedicated and focused professional with a proven ability to prioritize and manage multiple tasks simultaneously while consistently achieving project goals. Known for a strong commitment to excellence and a results-oriented approach, with a track record of successful project completion. Eager to leverage skills in a role that offers increased responsibility and authority, contributing to organizational success and growth. Passionate about driving efficiency and fostering collaboration within teams to achieve outstanding outcomes.
Overview
19
19
years of professional experience
Work History
Server
Moondog Pub and Grub
Chamblee, GA
08.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction in high-pressure environments.
- Managed multiple tables efficiently, prioritizing tasks and maintaining service flow.
- Trained and mentored new staff on best practices and menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
Server
The Mad Italian
Chamblee, GA
01.2024 - 08.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy and timely delivery, enhancing overall efficiency during peak hours.
- Trained and mentored new staff on menu knowledge and service standards, fostering team development.
- Collaborated with kitchen staff to ensure smooth service flow and effective communication.
Reception/Pre-Closer
Serrano Umpierre LLC
09.2021 - 12.2023
- Client check in, reception, appointment management, title work, lien and mortgage payoff ordering, create files, manage incoming calls, records request
Server
Farm Burger, GA Locations
GA Locations
01.2020 - 05.2021
- Trained new employees, anticipated customer’s needs, help managers with inventory and event work, open/closed restaurant
Nanny
Atlanta Area
Atlanta Area
07.2006 - 12.2019
- Transportation, environment enrichment, tutor, educational activities
Reception/Medical Billing
Eyeworks, GA Locations
GA Locations
05.2018 - 12.2018
- Medical billing, insurance verification, patient check in/out, medical records request, reception, appointment management, recording and auditing of payments, optical pre-tests, manage incoming calls
Education
B.A - Psychology
Georgia State University
05-2015
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Georgia State University
12-2015
Skills
- Manages intricate details
- Effective time management
- Writes clearly and concisely
- Listens attentively
- Evaluates problems
- Guidance and counseling
- Analytical problem-solving skills
- Proficient in computer technology
- Motivated self-learner
- Speaks effectively
- Rapid learner
- Cash handling
- Exceptional customer service
- Strong work ethic
- Guest engagement
- Professional appearance
Notary Public
Licensed in the State of Georgia
Timeline
Server
Moondog Pub and Grub
08.2025 - Current
Server
The Mad Italian
01.2024 - 08.2025
Reception/Pre-Closer
Serrano Umpierre LLC
09.2021 - 12.2023
Server
Farm Burger, GA Locations
01.2020 - 05.2021
Reception/Medical Billing
Eyeworks, GA Locations
05.2018 - 12.2018
Nanny
Atlanta Area
07.2006 - 12.2019
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Georgia State University
B.A - Psychology
Georgia State University