Havana Leiato Lesatele

• Delivered engaging demonstrations showcasing Samoan culture, including weaving, food preparation, music, and dance to about 1000 guests each day
• Educated visitors about Samoan history, language, and customs, fostering cultural understanding and appreciation.
• Facilitated interactive experiences, ensuring visitors actively participated in cultural activities.
• Maintained the authenticity of demonstrations while adapting presentations for diverse audiences, including families, schools, and international tourists.
• Collaborated with team more than 10 members to support cultural events and village operations, promoting a welcoming environment.
• Ensured proper care and use of cultural artifacts and materials, preserving their integrity for future demonstrations.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

• Conducted reviews of research literature to synthesize findings.

• Identified, resolved and escalated issues impending project success.

• Attended career fairs for recruiting and company branding.

• Coordinated with various departments to consistently meet project deadlines.

• Learned about office and organizational operations and how to add value to team.

• Managed multiple tasks and prioritized work to meet strict timelines.

• Participated in meetings and conferences as assigned by team leader.

• Utilized databases, spreadsheets and graphics to create statistical reports.

• Guided groups of up to 35 people on scheduled tours.

• Engaged in friendly conversation with guests to help each feel comfortable and welcomed.

• Learned important facts about facilities, history, and local areas to offer guests exceptional experiences.

• Commanded attention with strong tone to maintain group focus and keep tours moving between areas.

• Delivered feedback to management to help improve tours and features for guests.

• Escorted groups through busy places of interest.

• Assisted guests of various languages, ethnic backgrounds and countries in understanding significance and history of Samoa

• Taught 30 visitors a day about local customs, establishment processes and relevant regulations.