Summary
Overview
Work History
Education
Skills
Timeline
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Nena Muhammad

Burbank,CA

Summary

A motivated and professional individual with a strong drive to tackle fresh challenges. Boasts a solid work ethic, adaptability, and teachability, along with exceptional interpersonal skills. Proven ability to excel in unsupervised environments and rapidly acquire new skills. Committed to personal growth and making valuable contributions as a team player.

Overview

8
8
years of professional experience

Work History

Demonstration Specialist

EDS Strategy
08.2024 - Current
  • Generated brand awareness and positive product impressions to increase sales.
  • Played an integral role in new product launches by creating engaging demonstration scripts that captured audience attention while highlighting key features effectively.
  • Improved overall customer satisfaction with timely and accurate product knowledge and demonstrations.
  • Contributed to reduced product return rates by providing thorough demonstrations that accurately represented the functionality and benefits of each item.

Cook/Certified Trainer

Raising Cane's
09.2023 - Current
  • Helped trainees feel welcomed and get up to speed on procedures along with successful position training
  • Covered kitchen needs by cross-training in different positions and filling in for absent team members
  • Prepared standardized meals to meet nutrition and portion specifications
  • Coached individuals on specific skill development and improvement strategies.

Server

Joey Restaurants
07.2019 - 11.2023
  • Offered information on new menu items, seasonal and daily specials, and pairings
  • Supported team consistently, helping with hostess, food delivery and bussing needs
  • Managed guest expectations, communicating realistic food preparation times and opinions on menu items
  • Supported bussers with table-cleaning during high-volume shifts.

Cash Accountant

JOEY Restaurants
09.2022 - 07.2023
  • Reconciled general ledger accounts and reported issues to management
  • Administered accounts payable, accounts receivable, and billing
  • Performed year-end reconciliations and handled closing processes
  • Processed invoices and posted payments, transferring entries from journal to ledger.

Sales Representative

T-Mobile
07.2016 - 03.2019
  • Overcame objections with successful product demonstrations and persuasive communication skills
  • Determined customers' needs based on sales calls and face-to-face meetings
  • Responded quickly to customer concerns or requests within target timeframes
  • Exceeded sales objectives to capture new leads and customers.

Education

Associate's of Science Degree - Graphic Design

The Art Institute Orange County
12.2012

Skills

  • Teamwork and Collaboration
  • Public Speaking
  • Interpersonal Communication
  • Data Analysis
  • Training and Development
  • Graphic Design
  • Flexibility and Agility
  • Networking
  • Active Listening
  • Customer Engagement

Timeline

Demonstration Specialist

EDS Strategy
08.2024 - Current

Cook/Certified Trainer

Raising Cane's
09.2023 - Current

Cash Accountant

JOEY Restaurants
09.2022 - 07.2023

Server

Joey Restaurants
07.2019 - 11.2023

Sales Representative

T-Mobile
07.2016 - 03.2019

Associate's of Science Degree - Graphic Design

The Art Institute Orange County
Nena Muhammad