Sonia Munoz

• Conducted engaging product demonstrations to enhance customer awareness and drive sales.
• Trained new staff on demonstration protocols and customer engagement strategies.
• Greeted customers warmly and pleasantly answered inquiries.
• Educated customers on product features and answered questions regarding product use.
• Engaged with customers to communicate key points about products being demonstrated.
• Maintained immaculate presentation areas for demos, ensuring all necessary equipment was clean, functional, and visually appealing at all times.

• Operated various motor vehicles to transport personnel and materials safely across locations.
• Conducted routine inspections and performed preventive maintenance on vehicles to enhance operational reliability.
• Ensured compliance with health and safety regulations during vehicle operation and maintenance.
• Coordinated transportation schedules to optimize efficiency in service delivery for health initiatives.
• Maintained accurate records of mileage, routes, and deliveries for improved tracking and reporting purposes.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Updated logs and tracking documents accurately and according to schedule requirements.

• Operated school buses safely, adhering to traffic regulations and safety protocols.
• Managed daily pre-trip inspections to ensure vehicle readiness and compliance.
• Monitored student behavior during transit, ensuring a safe and respectful environment.
• Developed positive relationships with students, parents, and school staff to enhance communication.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
• Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
• Assisted students with boarding and exiting the bus to reduce safety issues.
• Built trust and rapport with students, encouraging respectful and kind interactions among passengers.

• Prepared and assembled nutritious meals in compliance with health and safety regulations.
• Maintained cleanliness of kitchen and dining areas, ensuring adherence to sanitation standards.
• Supported nutrition staff by preparing ingredients and equipment for meal service operations.
• Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
• Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.

Supervised 3-5 employees

Organized cash pick-up

Problem solving and customer service

Operated cash register and answered phones

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
• Increased customer satisfaction with thorough product demonstrations and personalized advice.

Managed accounts receivable processes, Handled incoming phone inquiries,

Data entry and filing. Helping the Dispatcher

locating drivers and writing locations to pick-

up and drop off

• Operated the cash register
• Served as Spanish-English translator to customers
• Answered phones and stocked merchandise
• Counseled customers on how to take medication
• Processed customer transactions efficiently using point-of-sale
• systems.
• Processed customer transactions efficiently using point-of-sale systems.