Havanah M. Sanders
Saint Petersburg
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Organic Life Therapy
06.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Analyzed market trends and competitor performance to identify opportunities for product positioning.
Business Owner
FLORIDA
04.2022 - Current
- Maintained a clean and sanitary work environment by following strict sterilization procedures
- Provided exceptional customer service by actively listening to clients' needs and preferences
- Achieved XX% increase in client retention through personalized recommendations and excellent service
- Managed inventory of nail products, ensuring an adequate supply for daily operations
- Collaborated with suppliers to source high-quality nail products at competitive prices
- Educated clients on proper nail care techniques and recommended home maintenance routines for long-lasting results
- Utilized strong attention to detail when performing intricate designs or delicate procedures such as cuticle trimming or callus removal
- Consistently achieved sales targets by promoting retail products during appointments
- Assisted in training new team members on salon policies, procedures, and best practices for delivering exceptional service
Bank Teller/Customer Service Representative
Bank of America-Saint Petersburg, FL
04.2018 - 2021
- Processed customer transactions accurately and efficiently, ensuring minimal wait times.
- Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
- Maintained cash drawer integrity through diligent balancing and monitoring of funds.
- Collaborated with team members to streamline operations, improving overall service delivery.
Server
Bob Evans Restaurants-Saint Petersburg, FL
02.2016 - 04.2018
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Coordinated food and beverage orders efficiently to support timely service delivery.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
Education
Diploma - undefined
Boca Ciega High School
No Degree - Nail Technician Business
Academy of Beauty A Business
St Pete Florida Skills
- Customer Service (5 years)
- Call Center
- Customer Support
- Serving Experience
- Sales
- CSR
- Upselling
- Customer Care
- Goal oriented
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Work Planning and Prioritization
Certification
Driver's License
Timeline
Sales Associate
Organic Life Therapy
06.2023 - Current
Business Owner
FLORIDA
04.2022 - Current
Bank Teller/Customer Service Representative
Bank of America-Saint Petersburg, FL
04.2018 - 2021
Server
Bob Evans Restaurants-Saint Petersburg, FL
02.2016 - 04.2018
Diploma - undefined
Boca Ciega High School
No Degree - Nail Technician Business
Academy of Beauty A Business