HAVANAH ZAYAS

• Picked orders from shelves and placed them into a bin to then release onto conveyor belt.
• Worked mandatory overtime when scheduled.
• Worked in multiple other departments when needed.
• At times answered calls from customers inquiring questions about their order.
• Excels in production.

• Helped manage front office.

• Answering phone calls

• Listen to voice mails and calling the client back regarding scheduling tours and boarding questions.

• Processing contracts for boarding.

• Checking guests in and out.

• Giving tours of the facility to potential clients.

• Clerical work - answering fax, answering emails, and messages for the owner.

• Secretarial work

• Helped care for the animals when needed.

• Basic customer services.

• Made sure I gave the right amount of money back to each customer.
• Greeted customers every day.
• Answered calls from customers about lost items, times for movies, or anything else they needed help with. If they needed a manager, I would transfer the call to them.
• Basic customer services.