Haven Dietlein
Minot
Summary
Reliable and adaptable professional with strong focus on maintaining organized and efficient operations. Possesses foundational understanding of surveillance techniques and emergency response protocols, coupled with excellent communication and problem-solving skills. Committed to ensuring safety and security, driving operational excellence, and fostering collaborative environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Child Watch Supervisor
Minot Family YMCA
04.2025 - Current
- Assisted in developing training materials for staff development programs.
- Coordinated with management on operational improvements and incident reporting.
- Fostered positive relationships with members, enhancing community engagement initiatives.
- Supervised daily activities, ensuring safety and well-being of all children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Service Desk Lead
Minot YMCA
05.2024 - 10.2024
- Led service desk team at Minot YMCA, ensuring efficient operations and fostering a collaborative environment for improved member satisfaction.
- Optimized front desk processes, enhancing member check-in speed and accuracy, resulting in measurable improvements in daily operations.
- Demonstrated strong work ethic and punctuality, quickly learning new systems and procedures to ensure seamless service desk operations.
- Created a Schedule every month on the 15th for service desk members.
- Provided training and support to new team members, ensuring they quickly adapted to service desk protocols and systems.
- Implemented efficient scheduling system, ensuring seamless service desk operations and boosting team productivity.
Phlebotomist
Trinity Health
12.2023 - 06.2024
- Worked closely with medical staff to efficiently collect blood samples, ensuring patient comfort and accuracy in sample labeling.
- Maintained precise records and adhered to safety protocols, contributing to high standards in patient care and laboratory operations.
- Achieved high patient satisfaction by minimizing wait times and ensuring seamless phlebotomy procedures.
- Provided compassionate care and support to patients during blood draws, fostering a reassuring and positive experience.
- Coordinated with healthcare teams to streamline phlebotomy processes, reducing patient wait times and improving overall efficiency.
- Ensured meticulous sample labeling and record-keeping, supporting accurate diagnostics and contributing to high laboratory standards.
Style Associate
Target
09.2023 - 01.2024
- Excelled in customer service, enhancing shopping experiences and driving sales through personalized style recommendations.
- Implemented visual merchandising strategies, increasing store foot traffic and optimizing product displays for maximum impact.
- Boosted customer satisfaction through personalized fashion advice, driving sales and enhancing the overall shopping experience.
- Assisted in merchandising displays to enhance product visibility and drive sales.
- Maintained cleanliness and organization of sales floor to create a welcoming shopping environment.
Education
High School Diploma -
Pahrump Valley High School
Pahrump, NVSkills
- Time Management
- Team Leadership
- Training Development
- Problem Solving
- Creative Thinking
- Adaptability
- Critical Thinking
- Social development
- Attention to Detail
- Mentoring
- Workplace safety
- Patience and empathy
Certification
- Early Childhood (4 years)
Timeline
Child Watch Supervisor
Minot Family YMCA
04.2025 - Current
Service Desk Lead
Minot YMCA
05.2024 - 10.2024
Phlebotomist
Trinity Health
12.2023 - 06.2024
Style Associate
Target
09.2023 - 01.2024
High School Diploma -
Pahrump Valley High School
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