Haven Sampson
Overview
6
6
years of professional experience
Work History
Server
Clematis Social
02.2023 - Current
- Communicated with guests to record orders and assess needs.
- Processed orders and facilitated customer payments using POS system.
Sales Associate & Stylist
Martier : Luxury Boutique
02.2021 - 05.2021
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
- Operated cash registers, receiving and processing both cash and card payments.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
Guest Care Specialist
The Spa At Salon M
02.2020 - 07.2020
- Answered phone calls to set up appointments and answer questions
- Created Social media and email marketing posts
- Greeted visitors and customers upon arrival, offered assistance, and answered questions
- Tracked daily productivity and sales using Meevo
- Performed daily opening and closing duties
Salon Assistant
Salon M
01.2018 - 12.2019
- Kept work areas, tools, and equipment clean and properly sanitized
- Assisted Master Stylist
Server
Huddle House
07.2018 - 09.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Lifeguard
Humble City Pool
05.2017 - 08.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Taught daily swim instruction to students varying in ages and skill levels.
Education
Bachelor of Arts - Business Administration - Marketing
Keiser University
West Palm Beach, FL04.2024
Bachelor of Science - Fashion & Retail
Lynn University
Boca Raton, FLAssociate of Arts - Multidisciplinary Studies
Lee College
Baytown, TX04.2020
High School Diploma -
Hargrave High School
Huffman, TX05.2020
Skills
- POS Transactions (Meevo, Quickbooks)
- Certified In "The Fundamentals of Digital Marketing" - Google Digital Garage
- Customer Care
- Store Presentation
- Customer Experience
- Merchandise Recommendations
- Goal-Driven
- Sales and Marketing
- Service Prioritization
- Communication
- Organization
References
Sara Yogan: 561-289-8683
Tammy White: 713-922-0547
Cynthia Worley: 832-585-9699
Timeline
Server
Clematis Social
02.2023 - Current
Sales Associate & Stylist
Martier : Luxury Boutique
02.2021 - 05.2021
Guest Care Specialist
The Spa At Salon M
02.2020 - 07.2020
Server
Huddle House
07.2018 - 09.2018
Salon Assistant
Salon M
01.2018 - 12.2019
Lifeguard
Humble City Pool
05.2017 - 08.2017
Bachelor of Arts - Business Administration - Marketing
Keiser University
Bachelor of Science - Fashion & Retail
Lynn University
Associate of Arts - Multidisciplinary Studies
Lee College
High School Diploma -
Hargrave High School