Summary
Overview
Work History
Education
Skills
Timeline
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Havilah Wessels

Project Manager
Lincoln,NE

Summary

Diligent Project Manager with background in managing complex projects across various industries. Known for successfully coordinating cross-functional teams to deliver projects on time and within scope while prioritizing organization's vision for internal culture & goals and external impact & mission. Enthusiastically driven to achieve professional goals and empathetically compelled to be involved in local organizations for the sake of the Kingdom.

Overview

14
14
years of professional experience

Work History

Project Manager

Matchbook Media
01.2019 - 01.2025
  • Developed scalable project management frameworks to efficiently oversee a portfolio of 20+ web development projects.
  • Standardized team processes by creating protocols, defining reporting expectations, implementing communication tools, and fostering daily engagement.
  • Directed all operational logistics including budgeting, quoting, billing, scheduling, and developed company vision and goals.
  • Served as the central point of contact for client communications, leading meetings, providing updates, and nurturing long-term relationships.

Front Office Manager / Front Office Supervisor

Courtyard by Marriott
11.2013 - 03.2019
  • Oversaw daily front office operations for a high-traffic, award-winning hotel, ensuring seamless guest experiences and adherence to brand standards.
  • Directly responsible for hiring, onboarding, training, coaching and scheduling our team of 25+ Front Desk Agents and Valet Attendants while fostering a culture of professionalism, accountability, and exceptional customer service.
  • Implemented staff training programs and performance benchmarks that directly contributed to the hotel's recognition as an industry award winner every year during tenure.
  • Collaborated with housekeeping, maintenance, and management teams to resolve guest concerns promptly and uphold a top 10%-20% average satisfaction rating of all Courtyard hotels.

Project Manager

Evol Empire Creative
11.2016 - 07.2017
  • Led end-to-end project management for 20+ custom web development projects, ensuring on-time delivery and alignment with client goals and technical specifications.
  • Developed and optimized internal workflows, including task management systems, project timelines, and reporting structures to increase team efficiency and accountability.
  • Facilitated client communication through regular check-ins, progress reports, and collaborative planning sessions, resulting in a 95% client satisfaction rate.
  • Managed cross-functional teams of designers, developers, and marketers by setting clear priorities, resolving roadblocks, and maintaining project momentum.
  • Designed and led onboarding processes for new team members, equipping them with tools, workflows, and company standards to ensure a smooth transition and immediate contribution to project goals.

Patient Services Representative

Eyecare Specialties
11.2015 - 07.2016
  • Maintain patient records, file insurance claims, answer phones, check patients in and out, and accurately represent the heart of Eyecare Specialties to their patients.

Seasonal Head Counselor

Camp Sonshine
05.2013 - 08.2013
  • Act as the head of a program of counselors and kids.
  • Oversee the training, guidance, and support of counselors in my program.
  • Create schedules, team building exercises, and creative activities.

Seasonal Camp Counselor

Camp Sonshine
06.2011 - 08.2013
  • Oversee and facilitate the activities of a group of 10-12 4th-5th grade kids and be in the business of FUN

Education

High school or equivalent -

Skills

  • Project Coordination

  • Workflow Optimization

  • Budgeting & Scheduling

  • Client Communication

  • Staff Training & Onboarding

  • Multi-tasking in Fast-paced Environments

  • Meeting Facilitation

  • Hospitality

  • Conflict Resolution

  • Empathy & Active Listening

  • Team Morale & Culture Building

  • Google Workspace / Microsoft Office / Quickbooks / Canva / Adobe Lightroom / Photoshop

Timeline

Project Manager

Matchbook Media
01.2019 - 01.2025

Project Manager

Evol Empire Creative
11.2016 - 07.2017

Patient Services Representative

Eyecare Specialties
11.2015 - 07.2016

Front Office Manager / Front Office Supervisor

Courtyard by Marriott
11.2013 - 03.2019

Seasonal Head Counselor

Camp Sonshine
05.2013 - 08.2013

Seasonal Camp Counselor

Camp Sonshine
06.2011 - 08.2013

High school or equivalent -

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Havilah WesselsProject Manager