Hawa Damissa
Portland,OR
Summary
- Improved Property Upkeep – Ensured a safe and well-maintained living environment in the group home by coordinating timely repairs and upkeep.
- Organized Scheduling System – Managed staff and resident schedules, improving efficiency and ensuring smooth daily operations.
- Handled Tenant Concerns – Assisted residents and families with housing-related issues, helping resolve concerns professionally.
- Maintained Accurate Records – Kept detailed documentation for residents and facility operations, ensuring compliance with regulations.
- Supported Lease & Policy Compliance – Helped with paperwork and ensured residents followed housing guidelines.
- Strengthened Communication – Acted as a key point of contact between staff, residents, and families, ensuring clear and professional communication.
Overview
4
4
years of professional experience
Work History
Group Home Assistant Operator
Abdi Residential Care
Portland, OR
02.2023 - Current
- Managed daily operations, including resident intake, scheduling, and compliance with housing regulations.
- Coordinated maintenance requests and ensured timely repairs to maintain a safe living environment.
- Assisted with lease agreements, documentation, and communication with residents and families.
- Maintained financial records, processed payments, and monitored expenses related to property upkeep.
Daycare Assistant Teacher
ABC Daycare
Chicago, IL
12.2020 - 01.2023
- Oversaw facility cleanliness and maintenance, ensuring compliance with safety regulations.
- Assisted in administrative tasks, including record-keeping, scheduling, and communication with parents.
- Provided a structured and organized environment for children, fostering a safe and engaging atmosphere.
Education
Medical Clinical Administrative - Medical Informatics
Herring University
Madison, WI08.2022
Skills
- Property upkeep & maintenance coordination
- Tenant & client communication
- Scheduling & organization
- Lease paperwork assistance
- Safety & compliance awareness
- Basic administrative support
- Record-keeping & documentation
- Problem-solving & conflict resolution
- Teamwork & leadership support
- Customer service
Timeline
Group Home Assistant Operator
Abdi Residential Care
02.2023 - Current
Daycare Assistant Teacher
ABC Daycare
12.2020 - 01.2023
Medical Clinical Administrative - Medical Informatics
Herring University