HAWA JABBIE
Cincinnati,OH
Summary
Experienced health education professional fluent in Soninke and dedicated to teaching, reaching and advocating in support of public health objectives. Organized, driven and collaborative with in-depth understanding of program needs, research strategies and trends in health issues. Also a detail oriented Educator and Phlebotomist technician certified in CPR/AED/FIRST AID, with a talent for enhancing the promotion of health and prevention of disease through public presentation and training workshops that target both community support workers and laypeople. Adept at leading groups and working with individuals to address different concerns.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
Life Enriching Communities
Cincinnati, OH
02.2022 - 08.2025
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
- Labeled blood vials with critical information like time of collection, date and patient name
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self
- Verified collection orders and communicated discrepancies to nurses
- Coordinated workflow based on stat, schedule, or outpatient needs
- Conducted various blood tests and updated results into paper and electronic charts
- Identified patients using proper procedures prior to specimen collection
- Prepared and packaged specimens for courier transport
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture
- Observed patient for unusual reactions or events to take appropriate action under established guidelines
- Transported specimens following established protocol for temperature and light
- Compiled and submitted data for demographic research
- Maintained fully-stocked phlebotomy cart, carrier and station
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Prepared specimens for laboratory analysis by labeling and documenting information accurately.
- Demonstrated knowledge of anatomy and physiology along with medical terminology related to phlebotomy practices.
Science & Social Studies Teacher
Performance Academies
Cincinnati, OH
08.2022 - 07.2023
- Created lesson plans focusing on world history, important historical figures and events that have impacted modern society
- Prepared, administered and graded tests and assignments to evaluate student progress
- Assessed student performance, behavior and social development and devised improvement strategies for struggling children
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education
- Used diverse technologies to help students grasp materials and enhance overall education
- Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students
- Developed class learning plans to meet district and statement requirements for instruction
- Established and enforced clear class objectives and requirements to promote consistent education for students
- Studied and stayed abreast of current topics in education
- Integrated technology into classroom settings to engage students and diversify instruction
- Directed group activities to promote immersive, play-based learning
- Built and strengthened positive relationships with students, parents and teaching staff
- Met with administrators and department team members to work on curriculum planning and assessment methods
- Met with parents to discuss students' progress and review areas requiring improvement
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment
- Planned and implemented lessons using various teaching strategies to meet diverse student needs
- Participated in workshops, trainings and conferences to improve educational skills
- Used videos, lectures and moderated discussions to engage students during class
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking
- Tested students' comprehension of subject matter through quizzes, tests and projects
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
- Led students through safety procedures for active shooter and fire drills
- Prepared and graded subject tests for students
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension
- Received recognition for contributions to innovative concepts in classroom instruction
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Collaborated with colleagues to enhance curriculum and instructional methods.
- Integrated technology into lessons to support student engagement and learning.
- Provided individualized support to students needing extra assistance.
- Established and enforced clear class objectives and requirements to promote consistent education for students.
Health Educator/Nutrition Educator
Southwest Ohio Department of Jobs & Family Service
Cincinnati, OH
01.2021 - 01.2022
- Devised new health education and promotion programs to meet specific or at-large needs of local learning Centers
- Promoted public health initiatives through facilitating classes, organization, and local events
- Wrote reports and bulletins outlining key health topics and response strategies
- Enhanced public health initiatives by developing and improving materials
- Evaluated data to identify and address specific health needs
- Developed diets to meet nutritional requirements for people with special conditions
- Selected foods appropriate for individual patients dietary needs
- Calculated calories, sugar, sodium and other nutrition information to monitor and maintain patients' intake
- Planned menus and ordered specific foods to meet medical restrictions
- Supported lunch and dinner service for learning Centers to offer meal options to customers with various dietary limitations and allergy restrictions
- Created new dishes to develop healthier meal options for patients
- Developed and oversaw preparation of specialized diets.
Healthcare Assistant
Youth Organization of Gambia
NEW YORK
12.2018 - 01.2020
- Greeted patients, answered questions and scheduled appointments
- Documented information for patients and communicated status updates to interdisciplinary care team
- Answered calls and interacted with community members to provide information on patient services in the community
- Translated client documents between languages
- Delivered translation services to clients
- Assisted patients by phone and scheduled appointments and treatments
- Consistently served as liaison between patients and medicaid agencies and medical facilities, to help in response to questions for enrollment for medicaid/medicare and Doctors office visits
Customer Service Representative
Apple
New York, NY
11.2017 - 10.2018
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Reviewed customer account information to determine current issues and potential solutions
- Upheld strict quality control policies and procedures during customer interactions
- Assisted customers in making payments on accounts and setting up payment plans
- Fielded customer complaints and queries, fast-tracking them for problem resolution
- Educated customers on special pricing opportunities and company offerings
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Secured client retention by driving service and product benefits, features and recommendations around clients' needs
- Assessed customer needs and upsold products and services to maximize sales
- Set up and activated customer accounts
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
Childcare Assistant
Administration for Children's Services
NEW YORK
09.2015 - 08.2016
- Monitored children's play activities to verify safety and wellness
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps
- Established and maintained safe play environment for children
- Managed general housekeeping duties handling feeding, diapering and cleanup tasks
- Enforced rules to teach good manners and maintain safe environment
- Maintained neat environment by organizing toy bins and bookshelves
- Supported children's emotional and social development with one-on-one attention
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities
- Collaborated daily with classroom teachers to keep activities running smoothly
- Instructed children in health and personal habits involving eating, resting and hygiene habits
- Organized and planned age-appropriate reading, crafts and music lessons
- Read stories and played alphabet games to promote early literacy
- Made nutritious snacks and meals for 17 children.
Education
Bachelor of Science - Health Education And Nutrition
Lehman College of The City University of New York
Bronx, NY05.2019
Associate of Applied Science - Science/Education
Hostos Community College of The City University of New York
Bronx, NY12.2018
Phlebotomy Technician
Lehman College
Bronx, NY08-2023
Skills
- Scientific terminology
- Support networks
- Training seminars
- Materials preparation
- Data gathering and analysis
- Testing protocols
- Decision-making
- Work ethic
- Leadership
- People skills
- Computer skills
- Friendly, positive attitude
- Team management
- Conflict resolution
- Organizational skills
- Stress Management
- Sanitation and Sterilization
- Written and Verbal Communication
- Documentation and Recordkeeping
- Data Entry
- Workflow coordination
- Laboratory analysis
- Patient care
- Healthcare compliance
- Customer communication
- Crisis management
- Team collaboration
- Time management
- HIPAA
- Specimen preparation
- Blood collection techniques
Certification
- Certified Phlebotomist Technician Aug 2023
Languages
soninke
Native/ Bilingual
wolof
Professional
References
References available upon request.
Timeline
Science & Social Studies Teacher
Performance Academies
08.2022 - 07.2023
Phlebotomist Technician
Life Enriching Communities
02.2022 - 08.2025
Health Educator/Nutrition Educator
Southwest Ohio Department of Jobs & Family Service
01.2021 - 01.2022
Healthcare Assistant
Youth Organization of Gambia
12.2018 - 01.2020
Customer Service Representative
Apple
11.2017 - 10.2018
Childcare Assistant
Administration for Children's Services
09.2015 - 08.2016
Bachelor of Science - Health Education And Nutrition
Lehman College of The City University of New York
Associate of Applied Science - Science/Education
Hostos Community College of The City University of New York
Phlebotomy Technician
Lehman College