Hawa Kontoe
Minneapolis,MN
Summary
Detail-oriented individual with a strong work ethic and a focus on delivering exceptional customer service. Proven ability to manage time effectively while addressing client needs in both childcare and hairstyling roles, ensuring safety and satisfaction.
Compassionate babysitter and hairstylist with a focus on patience and empathy. Achieved high client satisfaction through attentive listening and personalized care, ready to leverage these skills to enhance customer experiences and foster positive environments.
Overview
2
2
years of professional experience
Work History
Hairstylist
Susan Salon
Brooklyn Park, MN
03.2025 - 05.2026
- Provided personalized hairstyling services, enhancing client satisfaction and retention.
- Executed color treatments and cuts using advanced techniques and tools.
- Maintained cleanliness and organization of workstations, ensuring a safe environment.
- Assisted in training new stylists on salon protocols and best practices.
Babysitter
Family
Brooklyn, CT
10.2024 - 02.2026
- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Developed individualized care plans to meet specific needs of children.
- Communicated effectively with parents regarding daily activities and child development progress.
- Coordinated playdates and educational outings to promote social skills and learning.
Cashier
RED LIGHT MARKET
Minneapolis, MN
05.2024 - 08.2025
- Processed transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in training new cashiers on operational procedures and customer service techniques.
- Collaborated with team members to enhance overall store operations and customer experience.
Education
High School Diploma -
Park Center Senior High School
7300 Brooklyn Blvd, Brooklyn Park, MN 55443 06-2026
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Quick learner
- Customer consultation
- Relationship building and management
- Men and women haircuts
- Social media promotion
- Customer service
- Customer assistance
- Work ethic and integrity
Accomplishments
- Received consistent positive remarks for quality of care.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
Languages
English
Timeline
Hairstylist
Susan Salon
03.2025 - 05.2026
Babysitter
Family
10.2024 - 02.2026
Cashier
RED LIGHT MARKET
05.2024 - 08.2025
High School Diploma -
Park Center Senior High School