Summary
Overview
Work History
Education
Skills
Timeline
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HAWAII REDMOND

Forestpark,Ga

Summary

Efficient and professional with over 5 years of exceptional customer service experience. Eager to utilize skills to contribute to the success of your company. Strong focus on providing excellent service and dedicated to ensuring customer satisfaction and fostering positive relationships. Seeking an opportunity to apply expertise in a role that values exceptional service and promotes growth.

Overview

8
8
years of professional experience

Work History

Supervisor

Dunkin' Donuts
12.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Wearhouse Associate

Oreillys Distribution Center
03.2020 - 10.2023
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Warehouse Associate

JCPenney Distribution Center
11.2018 - 02.2019
  • Package finished products and prepare them for shipment.
  • Perform quality checks on products and packages.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Security Officer

Allied Universal
08.2017 - 11.2018
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Assist clients or guest by providing information and resolving their complaints.

Cabin Agent

DGS Global Services
01.2017 - 08.2017
  • Gather and empty all trash that are on the planes.
  • Clean airplane floors by vacuuming.
  • Place blankets and pillows cases on each seat and let down all shades when done cleaning plane.

Education

Highschool diploma -

Life Christian Acadmey
Forest Park, GA
2020

Skills

  • Stockroom Maintenance
  • Customer service
  • Staff management
  • Goal oriented
  • Training and mentoring
  • Software experience
  • Team leadership

Timeline

Supervisor

Dunkin' Donuts
12.2023 - Current

Wearhouse Associate

Oreillys Distribution Center
03.2020 - 10.2023

Warehouse Associate

JCPenney Distribution Center
11.2018 - 02.2019

Security Officer

Allied Universal
08.2017 - 11.2018

Cabin Agent

DGS Global Services
01.2017 - 08.2017

Highschool diploma -

Life Christian Acadmey

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HAWAII REDMOND