Haward Gonzalez
The Bronx
Summary
Dynamic property management professional with a proven track record at Douglas Elliman, excelling in effective team leadership and safety compliance. Successfully resolved resident complaints and ensured regulatory adherence while overseeing a 56-unit luxury co-op. Skilled in vendor coordination and property inspections, delivering exceptional service and enhancing resident satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Resident Manager
Douglas Elliman
03.2018 - Current
- Assists the Resident Manager with the resolution of all issues and complaints from shareholders.
- Acts as interim Resident Manager while Resident
Manager is away, in charge of 16 employees including doormen and porters - Conducted property move-ins, move-outs and walk-through inspections.
- Reports to the Resident Manager daily on contractor work being done in the building to ensure all regulations are being followed. Inspects all job sites at the end of the day.
- Maintains detailed inventory list of supplies. Oversee the ordering of all necessary supplies
- Handles all basic plumbing and electrical repairs in the building. Such as snaking waste lines, replacing stop valves, replacing flushing mechanisms, installing dimmer switches, light fixtures, and repairing ac and heating units.
- Provides a high level of service for a 56-unit luxury co-op residential building
- Manages porters responsible for the maintenance of the building providing a checklist of work that needs to be completed daily including any other work that may arise
- Reports all status of repairs, needed and completed to Resident Manager
Education
General Education
Theodore Roosevelt HS
The Bronx, NY06-1997
Skills
- Property management
- Effective team leadership
- Safety compliance
- Inventory management
- Complaint handling
- Property inspections
- Regulation compliance
- Resident assistance
- Vendor coordination
Timeline
Assistant Resident Manager
Douglas Elliman
03.2018 - Current
General Education
Theodore Roosevelt HS
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