Hawi Jordan
Odenton,MD
Summary
A highly motivated Business Intelligence (BI) Developer with a strong foundation in data analysis, ETL processes, and report development. Proficient in Power BI, SQL, and Tableau, with hands-on experience in designing interactive dashboards, performing data modeling, and optimizing reports to drive business insights. Skilled in working with large datasets and transforming raw data into actionable insights through visualization and advanced analytics. Seeking to leverage strong problem-solving skills and technical expertise to support data-driven decision-making in a professional environment.
Overview
12
12
years of professional experience
Work History
Security Officer
Whitehawk Contractor, DISA
08.2024 - Current
- Patrol premises regularly to maintain order and establish presence
- Monitor and authorize entrance of vehicles and individuals
- Remove trespassers and unauthorized personnel
- Secure exits, doors, and windows after operations
- Monitor surveillance cameras to detect disruptions or unlawful activity
- Investigate suspicious activity and assist in apprehending suspects following legal protocols
- Submit daily surveillance reports, detailing key activities and incidents
Business Intelligence Intern
Quantum Data Warehouse
06.2024 - 08.2024
- Assisted in developing interactive reports and dashboards in Power BI, improving visibility into KPIs for business stakeholders
- Wrote complex SQL queries for data extraction and analysis, providing insights into key business trends
- Contributed to data integration and transformation efforts, ensuring consistency across multiple data sources
- Collaborated with senior analysts to understand business requirements and gather feedback for new reporting solutions
Data Analyst Intern
Quantum Data Warehouse
03.2024 - 05.2024
- Assisted with data cleansing and transformation tasks, preparing datasets for analysis
- Developed and published Tableau reports to visualize customer data trends and operational performance
- Optimized SQL queries to improve data retrieval times and enhance reporting efficiency
- Contributed to data quality initiatives, ensuring data accuracy and consistency in reports
Project Manager
Queen Shiba Restaurant & Lounge
01.2018 - 01.2022
- Managed day-to-day operations of a restaurant and lounge, including staffing, customer service, vendor management, and inventory control
- Led a team of [X] employees, fostering a positive work culture and setting performance expectations
- Developed and implemented business strategies for marketing, customer retention, and sales initiatives, driving revenue and brand visibility
- Managed P&L statements, optimizing financial performance while controlling costs and improving profitability
- Implemented high standards of customer service, effectively resolving complaints to enhance guest experiences and drive repeat business
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs without sacrificing service quality
- Negotiated contracts and partnerships with suppliers, vendors, and entertainment providers to secure favorable terms
- Prepared and presented reports on KPIs (revenue, labor cost, customer satisfaction) to ownership and senior management
- Developed and executed promotional strategies to increase foot traffic and sales, including social media campaigns and special events
Project Manager
Purrsha Lounge
06.2013 - 01.2017
- Managed all aspects of restaurant and lounge operations, focusing on staffing, customer service, vendor management, and inventory
- Led a team of employees, providing mentorship and maintaining a high standard of performance
- Developed marketing, customer retention, and sales strategies to increase brand visibility and revenue
- Managed P&L statements, controlled costs, and ensured financial targets were met
- Handled customer feedback and complaints to improve the guest experience and promote customer loyalty
- Optimized inventory management, reducing waste while ensuring timely supply deliveries
- Prepared regular performance reports on operational efficiency, sales, and customer satisfaction
Education
No Degree - SQL Developer, SSIS, SSRS, Data Warehouse
Quantum Data Warehouse
12-2024
No Degree - Power Bi Developer, SSAS, SQL
Edge IT Solution
12-2023
No Degree - CompTIA Security +, Aws Solution Architect
Cyber Security Training Center
Rockville, MD10-2022
Skills
- Power BI
- Tableau
- SSRS
- SSAS
- Crystal Reports
- MS SQL Server
- SQL Server
- SQL Server Integration Services (SSIS)
- Data Warehousing
- T-SQL
- DAX
- PL/SQL
- Snow SQL
- Microsoft Excel
- Microsoft Visio
Educationcertifications
- Certified CompTIA Security+, Not Provided
- Certified Scrum Master, Not Provided
- AWS Certified Solutions Architect – Associate, In Progress
- Data Analyst Associate (Power BI), In Progress
Keyedits
- Tightened up the summary for clarity and impact, and emphasized your technical capabilities and problem-solving approach.
- Streamlined the descriptions of your responsibilities to focus on your skills and achievements. Added more action-oriented language and measurable outcomes where possible.
- Ensured consistent use of bullet points, headings, and job titles for easy readability.
- Clarified and reformatted for better structure, listing certifications with a clear indication of what's in progress.
- Focused on specific BI projects to highlight relevant experience, including tools used (Power BI, SQL Server, Tableau).
Projects
Sales Data Dashboard (Power BI), Developed an interactive dashboard to visualize regional sales performance, utilizing DAX expressions and Power Query for data transformation. Database Design and Optimization (SQL Server), Designed and optimized a database schema for an e-commerce platform, enhancing query performance and ensuring data integrity. ETL Pipeline with SSIS, Built an ETL pipeline to extract data from flat files, transform it into relational format, and load it into an SQL Server database for reporting.
Coursework
- Data Analysis
- Data Warehousing
- Database Management
- Business Intelligence
- Cloud Computing
- Data Visualization
Timeline
Security Officer
Whitehawk Contractor, DISA
08.2024 - Current
Business Intelligence Intern
Quantum Data Warehouse
06.2024 - 08.2024
Data Analyst Intern
Quantum Data Warehouse
03.2024 - 05.2024
Project Manager
Queen Shiba Restaurant & Lounge
01.2018 - 01.2022
Project Manager
Purrsha Lounge
06.2013 - 01.2017
No Degree - SQL Developer, SSIS, SSRS, Data Warehouse
Quantum Data Warehouse
No Degree - Power Bi Developer, SSAS, SQL
Edge IT Solution
No Degree - CompTIA Security +, Aws Solution Architect
Cyber Security Training Center
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