Haya Rosa Moukouri
MA
Summary
Reliable and hardworking Sales Associate and Manager with strengths in inventory and floor management, as well as customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and supervising the workspace.
Overview
3
3
years of professional experience
Work History
Sales Associate
Lilly Pulitzer
07.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, and engage with customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
New England College
09.2023 - 05.2024
- I started a work-study program with my university, as a sales associate in the school's shop
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in market place.
Bookstore Manager
Steimazky
10.2022 - 08.2023
- I was a sales associate, promoted to manager after five months of work
- I interacted with costumers and developed people and problem-solving skills
- Resolved customer complaints in a professional manner.
- Analyzed sales data to determine trends in customer preferences and adjust product mix accordingly.
- Researched new products for the store and identified opportunities for growth.
Customer Service Agent - Call Center
Target call
03.2022 - 10.2022
- Created reports detailing customer interactions for management review.
- Tracked orders from placement to delivery using internal systems.
- Processed refunds, returns, exchanges, and order cancellations according to policy.
- Provided technical support over the phone when needed.
Sales Associate
Pull & Bear
06.2021 - 11.2021
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
Education
High school diploma -
CLFI Mikveh Israel
06.2021
Bachelor of Arts - Liberal Arts And General Studies
Fisher College
Boston, MASkills
- Multilingual
- Translation
- Call center
- Management
- Inventory Control
- Fitting room maintenance
Languages
French
Native or Bilingual
Timeline
Sales Associate
Lilly Pulitzer
07.2024 - 09.2024
Sales Associate
New England College
09.2023 - 05.2024
Bookstore Manager
Steimazky
10.2022 - 08.2023
Customer Service Agent - Call Center
Target call
03.2022 - 10.2022
Sales Associate
Pull & Bear
06.2021 - 11.2021
High school diploma -
CLFI Mikveh Israel
Bachelor of Arts - Liberal Arts And General Studies
Fisher College
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