Hayarpi Tsarukyan

• Greet customers in timely professional and engaging manner.
• Initiate service consultations by asking open-ended questions to learn customer’s preferences and needs.
• Build lasting relationships with customers by contacting them to follow up on purchases suggest new products and invite them to upcoming events .
• Consistently seek trend and product knowledge to act as an expert for customers

Opened, sorted and distributed incoming correspondence,

including faxes and email, performed clerical duties such as

copying, faxing, mailing, and filing.

Created and modified documents such as reports, memos,

and letters using presentations and Microsoft Office

• Patient and Family education regarding disease process, available treatment options, end of life care, emotional and spiritual support to help patient and their family cope with grief and loss.
• Helped patients receive appropriate, high-quality care with reasonable results.
• Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
• Managed support services and fostered communication among social workers, therapists, hospital staff and patients.