HAYDEE ADORNO
North Arlington,USA
Summary
Bi-lingual receptionist with excellent interpersonal skills, cultural awareness, and time management skills. With previous experience in clerical positions.
Bilingual customer service representative with strong phone and communication skills. Proven ability to maintain organized digital records and accurately process information using Microsoft Office.
Overview
21
21
years of professional experience
Work History
Customer Service Representative/Accounting Administrative Assistant
Wilkstone, LLC
08.2011 - Current
- Operate telephone switchboard to answer, screen, or forward calls.
- Organize company digital records in server locations & logging entries using Microsoft Excel (Invoices, Purchase Orders, Packing Slips, etc.).
- Administrative Assistant to Accounting/Purchasing/Payroll
- Compile, sort and verify the accuracy of data.
Receptionist
New Jersey Urology
04.2005 - 02.2011
- Operate telephone switchboard which includes scheduling appointments, customer inquiries, and maintain patient appointment calendars.
- Ensure patient satisfaction.
- Receive payment and record receipts for services.
- Communication skills
- File and maintain medical records.
- Translate for patients if required.
- Verified patient's insurance and any referrals if needed.
Education
Eastside High School - College Prep
Eastside High School
Skills
- Excellent Customer Service Skills
- Excellent Phone & Communication Skills
- Bi-Lingual Speaking & Written (Spanish/English)
- Fully Computer Literate
- Organized & Detail Oriented
- Accurately Record, Remember & Verbally Communicate Detailed Information
- Cooperatively work with others to produce and deliver quality work
- Proficient in Microsoft Office Programs (Word, Excel, Power Point, Outlook, etc)
- Proficient in Timberline/Sage 300
- Proficient in Avitus Payroll Software
Timeline
Customer Service Representative/Accounting Administrative Assistant
Wilkstone, LLC
08.2011 - Current
Receptionist
New Jersey Urology
04.2005 - 02.2011
Eastside High School - College Prep
Eastside High School