Haydee Guzman
Irving,TX
Summary
- Talented Production Worker offering 3 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services.
- Adaptable to any tipe of work and any tipe of situation in production or quality control.
- A lot of experience with costumer service, money and paperwork
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Rock Materials
Coppell, Texas
10.2021 - 08.2024
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
Qc, Cell Phone Processor
CWG
Irving, TX
01.2021 - 09.2021
- Checked cell phones for signs of fraud and compatibility with refurbishment.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Continuously applied quality-improvement methodologies to improve work processes.
Western Union Agent Cashier
Western Union
Irving, TX
01.2020 - 04.2021
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved issues with cash registers, card scanners and printers.
- Answered phone calls to assist customers with questions.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Production, Qc
Hempz.
Carrollton, TX
04.2019 - 12.2019
- Set up and operated production equipment according to daily work orders and safety procedures.
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- Inspected production, quality control and maintenance reports to detect and address production problems.
Education
GED -
Poteet High School
Mesquite, TX05.2018
Skills
- Quality inspections
- Product assembly
- Product packaging
- Quality assurance standards
- Documentation ability
- Client Account Management
- Product Sales
- Sales Development
- Payment Processing
- Retail Store Operations
- Shipment Processing
- Customer Service
Languages
Spanish
Professional
English
Professional
Timeline
Sales Associate
Rock Materials
10.2021 - 08.2024
Qc, Cell Phone Processor
CWG
01.2021 - 09.2021
Western Union Agent Cashier
Western Union
01.2020 - 04.2021
Production, Qc
Hempz.
04.2019 - 12.2019
GED -
Poteet High School