Haydee Ruiz

Experienced Senior Operational Trainer with over 2 years of expertise in developing and delivering training to Medicare, Medicaid and other Government Operations lines of business. Skilled in curriculum development and employee performance improvement. Adept at utilizing various training methodologies and technologies to enhance learning and development outcomes. Highly skilled Operational Trainer with broad experience in planning, developing, and implementing training programs aimed at improving efficiency. Known for the ability to assess training needs, create content that resonates with employees, and deliver effective instruction. Previous roles have resulted in improved employee performance and significant enhancements in operational processes.