Hayden Berry
Springfield,MO
Summary
Detail-oriented Retail Dining Administrator with a track record of improving financial reporting and inventory management. Skilled in analyzing labor and food cost data to drive strategic decisions and enhance customer service. Experienced in digitizing processes and creating spreadsheets, forms, documents, flyers, and marketing materials.
Overview
5
5
years of professional experience
Work History
Retail Dining Administrator
Chartwells Higher Education
Springfield, MO
10.2024 - Current
- Analyzed labor and food cost data for six national brands to drive strategic decisions.
- Co-managed 100 associates, optimizing workflows to maintain operational efficiency.
- Streamlined hiring, onboarding, and training of new staff using digital resources and hands-on methods to enhance team readiness.
- Entered and analyzed data across multiple platforms, supporting accurate weekly financial reporting.
Barista Trainer
Chartwells Higher Education
Springfield, MO
08.2022 - Current
- Conducted regular workshops to improve barista skills and product knowledge.
- Evaluated barista performance and provided constructive feedback for improvement.
- Developed training materials to enhance staff knowledge and performance.
- Collaborated with management to ensure training aligns with company standards.
Barista Supervisor
Chartwells Higher Education
Springfield, MO
02.2023 - 10.2024
- Supervised barista team to ensure efficient beverage preparation and service.
- Implemented standard operating procedures for cleanliness and safety protocols.
- Resolved customer complaints promptly to enhance overall satisfaction experience.
- Managed inventory levels, ordering supplies to maintain optimal stock availability.
Barista
Chartwells Higher Education
Springfield, MO
08.2021 - 02.2023
- Prepared and served a variety of coffee beverages to customers.
- Assisted customers with menu selections and special dietary requests.
- Handled cash transactions accurately and efficiently at the register.
- Maintained cleanliness and organization of the coffee station and seating area.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH12-2027
High School Diploma -
Bentonville High School
Bentonville, AR05-2021
Some College (No Degree) - Business Education
Missouri State University
Springfield, MOSkills
- Data analysis
- Financial reporting
- Inventory management
- Food cost management
- Team leadership
- Employee training
- Customer service
- Office management
Timeline
Retail Dining Administrator
Chartwells Higher Education
10.2024 - Current
Barista Supervisor
Chartwells Higher Education
02.2023 - 10.2024
Barista Trainer
Chartwells Higher Education
08.2022 - Current
Barista
Chartwells Higher Education
08.2021 - 02.2023
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
High School Diploma -
Bentonville High School
Some College (No Degree) - Business Education
Missouri State University