Hayden Britt
Lawrenceville,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level legal internship position. Ready to help team achieve company goals. Well-versed in problem solving and critical thinking. Consistently dependable and successful at managing multiple priorities with a positive attitude that encourages fellow employees.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Reddiset
Lawrenceville, GA
01.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Inventory Specialist
Reddiset
Lawrenceville, GA
01.2022 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Worked with multi-million dollar companies such as Speedo and TYR.
Babysitter
Brandee Long
Grayson, GA
05.2021 - 08.2023
- Improved child safety by diligently monitoring play areas and consistently enforcing rules.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
- Developed strong relationships with a family, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Managed 3 children under 5, 5 days a week from 7AM to 6PM
Lifeguard
Positively Pools
Lawrenceville, GA
03.2020 - 09.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
Education
Bachelor of Arts - Political Science
University of Georgia
Athens, GA05.2026
High School Diploma -
Brookwood High School
Snellville, GA05.2023
Skills
- Product Knowledge
- Information Security
- Complaint Resolution
- Scheduling
- Sales Expertise
- Stock Management
- Customer Service
- Store Maintenance
- Staff Training
- Problem-Solving Abilities
- Critical Thinking
Scholarships
- Zell-Miller Scholarship
GPA
- 4.0
Timeline
Customer Service Representative
Reddiset
01.2022 - Current
Inventory Specialist
Reddiset
01.2022 - Current
Babysitter
Brandee Long
05.2021 - 08.2023
Lifeguard
Positively Pools
03.2020 - 09.2020
Bachelor of Arts - Political Science
University of Georgia
High School Diploma -
Brookwood High School