Hayden Canales

• Assisted customers with product selections and inquiries, enhancing overall shopping experience.
• Handled cash register operations accurately, ensuring smooth transaction processes.
• Maintained organized merchandise displays, contributing to store aesthetics and customer accessibility.
• Collaborated with team members to address customer concerns effectively, improving service satisfaction.
• Also managed self checkout, helping guests with technical issues; such as removing items, helping them pay, adjusting sale prices, etc.
• Occasionally helped out with fulfillment; picking online orders
• Also took part in the return section of the store, I would refund items to customers, and would pack fulfillment orders, and organize them in their respective numerical section. I would also take care of distributing online orders, either to customers picking up physically in store, or going outside to their car and handing them their item (drive ups.)

• Managed POS, helping customers check out, bagging their order, and selling vital care memberships for their pets,

• In charge of fulfilling BOPUS, (buy online pick up in store) and same day orders (for delivery.)

• Managed incoming shipments and took care of stocking items neatly, and cleaning shelves.

• Completed miscellaneous tasks, such as mopping, sweeping, feeding the animals, as well as helping customers adopt new pets such as fishes, hamsters, snakes, mice, chinchillas, etc.

• Maintained cleanliness and organization of dining areas, ensuring pleasant guest experiences.
• Assisted servers by promptly clearing tables and resetting for new guests.
• Supported kitchen staff by delivering food items efficiently during peak service hours.
• Monitored inventory levels of utensils and supplies, reporting shortages to management.
• Helped seat guests either inside or outside the restaurant, and brought them their food, and filled up their water; overall making sure their needs were satisfied.
• Occasionally assisted in performing miscellaneous tasks, such as sweeping, mopping, watering plants, making smoothies and açaí bowls for customers, washing silverware, utensils, etc.

• Processed customer transactions accurately and efficiently at POS
• Maintained organized cash register and ensured accurate cash handling procedures.
• Assisted customers with inquiries, providing product information, for example if something was on sale, etc. made sure to satiate customers needs.
• Cooperated with coworkers to make sure the store ran smoothly during peak hours.
• Assisted with customer returns as well, and occasionally helped put non purchased items back on the sales floor; stocking items on shelves.
• Managed phone orders; picking items for delivery.