Hayden Davis
Lacey,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Domino's Pizza
02.2022 - 03.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Summit Virtual Academy
Lacey, WA06.2023
Skills
- Product Knowledge
- Strategic Sales Knowledge
- Route Management
- Order Fulfillment
- Service Upselling
- Coordination
- Conflict Mediation
- Critical Thinking
Automotive Work
I am very passionate about cars and the function of their engines. I feel that putting work into your engine is similar to putting work in at your job, the more time and care that you add the better it will function.
Timeline
Customer Service Representative
Domino's Pizza
02.2022 - 03.2023
High School Diploma -
Summit Virtual Academy
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