Hayden Dominguez
El Paso
Summary
Highly skilled in dealing in customer service with experience as a waiter, also can adapt at high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management
Overview
2
2
years of professional experience
Work History
Bartender
Wing Daddy's Sauce House
El Paso
08.2024 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Resolved customer complaints in a professional manner.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Upsold customers from shelf to premium brands to help boost sales.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server
Great American Steak House
El Paso
12.2024 - 06.2025
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
To-Go Server
Texas Roadhouse
El Paso
01.2023 - 12.2024
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Confirmed customer orders through verbal communication with staff and management.
- Later on became head trainer for our location.
- Accurately recorded customer information into computer database for future reference.
- Regularly monitored inventory levels of restaurant supplies needed for daily operations.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cross-trained with multiple positions.
Education
Associate of Applied Science - Political Science And Government
The University of Texas At El Paso
El Paso, TXSkills
- Research skills
- Public speaking
- Multi-tasker
- Hospitality and accommodation
- Team player
- Critical thinker
- Conflict resolution
- Customer service
- Performance improvement
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Server
Great American Steak House
12.2024 - 06.2025
Bartender
Wing Daddy's Sauce House
08.2024 - Current
To-Go Server
Texas Roadhouse
01.2023 - 12.2024
Associate of Applied Science - Political Science And Government
The University of Texas At El Paso