Abderahman Tabanjeh
Buffalo
Summary
Dynamic professional with extensive experience in customer service, including at Red Lobster, where I excelled in high-volume environments. Proven ability to multitask and manage cash handling with precision. Strong team collaboration and communication skills enhance guest experiences, ensuring satisfaction and loyalty. Committed to delivering exceptional service in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Bartender
Red Lobster
05.2023 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Front Desk Receptionist
Solaris Sports Club
03.2022 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server
Hudson Valley Steakhouse
05.2020 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier
DeCiccos Family Market
09.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Communications - Communications
University At Buffalo
Amherst, NYSkills
- Customer service
- Digital communication
- Content creation
- Research skills
- Project management
- Media literacy
- Team collaboration
- Public speaking
- Strong multitasking
- Time management
Affiliations
Pi Kappa Phi Buffalo
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Red Lobster
05.2023 - 08.2023
Front Desk Receptionist
Solaris Sports Club
03.2022 - 07.2022
Server
Hudson Valley Steakhouse
05.2020 - 08.2021
Cashier
DeCiccos Family Market
09.2019 - 01.2020
Bachelor Of Communications - Communications
University At Buffalo
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