Hayden Durell
Anaheim,California
Summary
Dedicated Front Gate Attendant with proven skills in customer service, safety compliance, and problem-solving. Committed to enhancing visitor satisfaction and streamlining processes.
Overview
2
2
years of professional experience
Work History
Front Gate Attendant
Knott's Berry Farm
Buena Park, California
07.2025 - 11.2025
- Welcomed guests and facilitated smooth check-in processes at park entrance.
- Monitored guest access and ensured compliance with safety protocols.
- Resolved guest inquiries promptly, enhancing overall visitor satisfaction.
- Provided information about park attractions and events to guests.
- Supported emergency response efforts by following established safety procedures.
- Collaborated with team members to streamline guest entry processes.
- Facilitated special event access for VIP guests and performers.
- Documented and reported any safety hazards or maintenance needs to management.
- Enforced safety regulations and monitored crowd control at events.
Parts Sales Associate
AutoZone
Fountain Valley, California
03.2024 - 12.2024
- Provided knowledgeable assistance to customers in selecting appropriate auto parts.
- Maintained organized stock levels to ensure efficient parts availability.
- Processed sales orders accurately and efficiently to enhance customer satisfaction.
- Resolved customer inquiries and concerns in a timely and professional manner.
- Executed routine inventory checks to minimize stock discrepancies.
- Advised customers on product features and compatibility for their vehicles.
- Handled cash transactions and ensured accuracy at point of sale.
- Provided warranty information and handled returns in accordance with store policies.
- Operated point of sales and parts lookup computer systems.
- Opened crates to replenish stocked items in proper aisles.
Education
High School Diploma -
Fountain Valley Highschool
Fountain Valley, CA06-2025
Skills
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Inventory management
- Safety compliance
Timeline
Front Gate Attendant
Knott's Berry Farm
07.2025 - 11.2025
Parts Sales Associate
AutoZone
03.2024 - 12.2024
High School Diploma -
Fountain Valley Highschool