Hayden Dwyer
Raleigh,NC
Summary
Detail-oriented individual with seven years of professional experience in administrative work. Proficient in tasks such as answering multi-line phones, planning and organizing events & meetings, payroll management, handing ordering of office supplies, financial accounting, and customer service. Very adaptable to any new role that challenges me and allows me to grow and develop personally and professionally
Overview
8
8
years of professional experience
Work History
Administrative Assistant (Seasonal)
Cherry Bekaert
02.2026 - 04.2026
- Organized and assembled high volumes of tax returns and extensions using Adobe Acrobat with a focus on accuracy and efficiency
- Utilized Microsoft Office Suite to support daily administrative operations and communicate with internal and external staff members
- Learned new document management systems (GoFileRoom, Smartsheet, StarPM) to streamline accessibility of documents across over 40 offices
- Assisted with scanning, copying, and document preparation tasks to help our certified public accountants (CPA)
- Demonstrated strong multitasking and prioritization skills in a fast-paced, deadline-driven environment
Afterschool Counselor
YMCA
09.2022 - 12.2024
- Developed and implemented successful strategies for managing student behavior, enhancing classroom discipline and engagement.
- Performed general administrative tasks, such as taking attendance, editing internal paperwork, making copies, handling incoming & outgoing phone calls, and sending invoices, ensuring smooth daily operations.
- Organized and supervised recreational activities such as sports, art projects, field trips, and other special events, fostering a positive and engaging environment for students.
Laboratory Assistant
UNCW Campus Lab
02.2024 - 12.2024
- Supported the needs of the Lead Researcher with daily tasks, cleaning, and organization.
- Managed administrative tasks on non-lab days, such as writing lab reports about sample preparation and analysis, maintaining online records via LIMS, responding to emails about potential new projects for the department
- Managed daily mail and package deliveries and shipments, ordering of office supplies, and maintenance of office equipment
Laboratory Assistant
Center for Marine Sciences
12.2023 - 12.2024
- Gained hands-on experience with living shorelines and plant sampling, enhancing practical skills in environmental monitoring.
- Handled scheduling tasks for the organization, whether it was taking on new projects, new sampling sites, or meetings with stakeholders
- Demonstrated ability to work independently and collaboratively, completing tasks without direct supervision and contributing to team projects.
Junior Cadet- Crime Scene Investigations Unit
Wilmington Police Department
01.2023 - 11.2023
- Trained in various positions within the CSI unit, gaining hands-on experience with relevant software and technology
- Maintained strict confidentiality when handling sensitive information and documents, ensuring compliance with regulatory standards and protocols.
- Authored and organized multiple police reports related to burglaries, home invasions, and domestic assaults, contributing to the successful resolution of cases and enhancing public safety.
Customer Service Associate
Harris Teeter
07.2018 - 08.2021
- Trained new cashiers on effective communication at the register, enhancing customer interaction
- Helped manage payroll and accounting tasks, such as counting money, auditing registers, and making sure employees were clocking in and out accurately.
- Utilized problem-solving skills to quickly resolve customer issues, improving overall customer satisfaction
- Handled administrative tasks, such as scheduling employees, answering multi-line phone calls, and ensuring a clean workplace behind the counter
Education
B.A. - Criminology, Minor in Biology
University of North Carolina Wilmington
12-2024
Skills
- Office Administration
- Microsoft Office proficiency
- Data Management
- Microsoft Office
- Teamwork and collaboration
- Managing strict deadlines
- Working in fast-paced environments
- Prioritization techniques
Timeline
Administrative Assistant (Seasonal)
Cherry Bekaert
02.2026 - 04.2026
Laboratory Assistant
UNCW Campus Lab
02.2024 - 12.2024
Laboratory Assistant
Center for Marine Sciences
12.2023 - 12.2024
Junior Cadet- Crime Scene Investigations Unit
Wilmington Police Department
01.2023 - 11.2023
Afterschool Counselor
YMCA
09.2022 - 12.2024
Customer Service Associate
Harris Teeter
07.2018 - 08.2021
B.A. - Criminology, Minor in Biology
University of North Carolina Wilmington