Thomas Hayden Eaton
Grinnell,IA
Summary
Dynamic and results-driven professional with a strong background in customer service excellence at McDonald’s. Proven leadership and effective communication skills, complemented by flight training and safety expertise. Adept at problem-solving and organizational tasks, ensuring operational efficiency and standards in high-traffic environments. Committed to delivering exceptional results and enhancing team performance.
Overview
6
6
years of professional experience
7
7
Certifications
Work History
Anytime Crew Member
McDonald’s
Brookings, USA
03.2023 - 09.2024
- Provide exceptional customer service for patrons placing orders in person at the drive-thru or with the new self-service kiosk.
- Restocked supplies and assembled food.
- Operated and cleaned facilities in accordance with health procedures.
Farm Hand
Hafkey Farms
Grinnell, USA
06.2018 - 07.2022
- Operated, maintained, and repaired farm equipment.
- Maintained the buildings and grounds.
- Cared for livestock.
Education
B.S - Aviation Education, Leadership Minor
South Dakota State University
Brookings, SD12-2025
High School Diploma -
Grinnell Community High School
Grinnell, IA05.2022
Skills
- Flight training and safety
- Leadership skills
- Customer service excellence
- Effective communication
- Organizational skills
- Problem-solving expertise
- Problem identification
- Student progress evaluation
- Federal aviation regulations familiarity
Certification
Certified Flight Instructor (CFI)
Leadership Honors Activities
- Dale Carnegie Leadership Development Program Nominee, 2024
- Delta Chi Alumni Relations Coordinator, 2023 - 2024
- SDSU Horse Club Treasurer, 2023 - 2025
- Delta Chi Secretary, 2022 - 2023
- 300+ hours of community service, 2017 - present
- National Honor Society, 2020 - 2022
- FFA Communications Competitor, 2019 - 2022
- FFA Chapter President, 2021 - 2022
- Eagle Scout, 2021
- Iowa American Legion Boys State Leadership, 2021
- ABI Business Horizons Entrepreneurial Emersion, 2021
Timeline
Anytime Crew Member
McDonald’s
03.2023 - 09.2024
Farm Hand
Hafkey Farms
06.2018 - 07.2022
B.S - Aviation Education, Leadership Minor
South Dakota State University
High School Diploma -
Grinnell Community High School