Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Field Engineer
Hardaway Group
Nashville, TN
04.2023 - 04.2025
Monitored construction methods and installations, inspection and testing processes.
Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
Prepared documentation that would be used in requests for proposal.
Bartender
Whiskey River Saloon
Nashville TN
05.2023 - 01.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Front Office Manager
Noelle Hotel
Nashville, TN
01.2021 - 02.2023
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Reconciled end-of-day reports to determine accurate billing and payment processing.
Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
Coaching Assistant
Chadwick’s Sports Development
Nashville, TN
03.2019 - 02.2021
Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
Promoted good sportsmanship with competing teams on- and off-field.
Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
Developed and implemented training drills to improve team cohesiveness and performance.
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Promoted good sportsmanship among athletes by modeling appropriate behavior both on and off the field.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Maintained a safe and organized practice environment, ensuring all equipment was properly set up and stored.
Built positive and productive relationships with parents of student athletes.
Assisted head coach in developing comprehensive training plans for various sports teams.
Education
Associate Of Business Administration - Marketing Management
Vol State Community College
Gallatin, TN
01.2025
Skills
Field data collection
Relationship building
Field production
Team communication
Project management
Quality assurance
Project scheduling
Troubleshooting
Customer support
Staff coordination
Quality control
Report preparation
Performance optimization
Service sales
Jobsite support
Client relations
Data analysis
Analytical thinking
Time management
Attention to detail
Problem-solving
Customer service
Multitasking
Reliability
Excellent communication
Team collaboration
Organizational skills
Active listening
Timeline
Bartender
Whiskey River Saloon
05.2023 - 01.2025
Field Engineer
Hardaway Group
04.2023 - 04.2025
Front Office Manager
Noelle Hotel
01.2021 - 02.2023
Coaching Assistant
Chadwick’s Sports Development
03.2019 - 02.2021
Associate Of Business Administration - Marketing Management