Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayden Galvan

Archbold

Summary

Prior Non-commissioned Officer with military/civilian training and more than 7 years of progressive experience leading teams and projects of significant impact. Analyzes and allocates resources and balances project priority and government demand to accomplish assignments, projects and continuous improvements. Current Jr. Network Administrator looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Leads, develops, and achieves with others and cross-functional supporting staff to accomplish organizational goals.

Overview

9
9
years of professional experience

Work History

Jr. Network Administrator

F&M State Bank
07.2023 - Current
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Technical Engineer Supervisor

US Army
09.2021 - 08.2023
  • Forecasted labor budgeting needs and presented proposals to financial section.
  • Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
  • Led, directed and supervised team of 12 technical engineers to develop, test, modify and deploy solutions to technical problems.

Technical Engineer Specialist

US Army
09.2016 - 09.2021
  • Used computer-aided design software to prepare blueprints and schematics.
  • Managed drafting and design for over 50 projects from concept through delivery.
  • Applied knowledge of international building codes to drafting projects.

Client Technical Support Associate

Sauder Woodworking Co..
11.2015 - 08.2016
  • Configured Windows' devices and software to establish workstations for employees.
  • Assisted managing Windows print server, Domain Name System Server, and Active Directory.
  • Used ticketing systems to manage and process support actions and requests.
  • Trained and supported end-users with software, hardware and network standards and use processes.
  • Resolved escalated issues by serving as subject matter expert on a wide range of issues.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Supported LANs and WANs with Cisco devices.

Education

Bachelor of Science - Information Technology Management

American Military University
Charles Town, WV
03.2024

Associate of Arts - General Studies

American Military University
Charles Town, WV
10.2019

Skills

  • Secret-level clearance, active (September 2016–present)
  • Project Management
  • Cisco Umbrella
  • Active Directory
  • Strong Communication and Interpersonal Skills
  • Network Hardware and Software Maintenance
  • Project Requirements
  • Cisco Identity Services Engine

Timeline

Jr. Network Administrator

F&M State Bank
07.2023 - Current

Technical Engineer Supervisor

US Army
09.2021 - 08.2023

Technical Engineer Specialist

US Army
09.2016 - 09.2021

Client Technical Support Associate

Sauder Woodworking Co..
11.2015 - 08.2016

Bachelor of Science - Information Technology Management

American Military University

Associate of Arts - General Studies

American Military University
Hayden Galvan