Hayden Harvey

• Performed venipuncture and plasma collection procedures with accuracy and donor comfort.
• Monitored donors throughout collection, identifying adverse reactions and initiating response protocols.
• Prepared, calibrated, and maintained plasmapheresis equipment for safe daily operations.
• Formed connections with staff and donors
• Spoke with donors to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

• Operated cash registers, efficiently processing cash and card transactions to ensure smooth customer service.
• Assisted with opening and closing tasks such as cleaning café areas or setting up displays.
• Multitasked multiple orders simultaneously while ensuring accuracy and maintaining high product quality.
• Trained new baristas on company processes and product preparation.
• Trained incoming staff members on proper operation of brewing equipment and drink recipes.
• Built strong relationships with regulars and new customers by providing friendly, personalized service.

• Cleared plates and glasses from tables promptly to enhance guest experience.
• Set up and cleared tables efficiently to support smooth restaurant operations.
• Responded to guests' requests in a timely manner with accuracy and courtesy.
• Interacted professionally with hosts and waitstaff to deliver effective service.
• Maintained a clean and organized work area to ensure safety and sanitation standards were met.
• Maintained clean and organized work area to uphold safety and sanitation standards.

Expected graduation

Complete course