Hayden Holbrook
Weatherford,TX
Summary
I am currently a SST3 technician at Holt Cat and have been employed here for a little over two years. I have always been a reliable and hard working technician for the company, which has allowed me to learn more along the way and helps the company grow. In this time I have worked on a diverse range of machinery with many different issues and challenges. It has helped in quicker turnovers of machinery and a much clearer diagnosis of each piece of equipment that enters the shop. After each job, my box is organized allowing me to be more proficient. This has helped enhance my knowledge and increase my skills as a technician. During this time I have also developed great customer service skills, by exceeding customer expectations and providing proper communication regarding their machinery and providing accurate time lines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Heavy Equipment Technician
Holt Caterpillar
05.2021 - Current
- Maintained equipment with routine initial inspections and minor repairs, notifying supervisor immediately of major issues through email and the cat inspect app provided.
- Quickly repaired machines the correct way to prevent rework and downtime.
- ensured customer satisfaction by neatly and correctly quoting the correct repair in a neat and timely manner.
- Maintained quality and safety by reporting equipment issues and malfunctions for repairs.
- quickly learned to use all new tooling and operate any machine on the lot.
- used reports daily to explain the repair process in detail for the customer and supervisor
- logged common warranty component failures in reports
Grocery Stocker
Brookshires Food Store
05.2020 - 12.2020
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Cook
Parker County Brewing Company
01.2017 - 02.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
No Degree - Diesel Technology
Lincoln Technical Institute
Grand Prairie, TX02.2021
High School Diploma -
Aledo High School
Aledo, TX06.2019
Skills
- Gets along very well with others
- Fast learner
- Multitasks well
- Punctual
- Knowledge on operating heavy equipment
- Can brainstorm and solve problems quickly
- Works well under pressure
- Uses work time wisely and efficiently
- Exceptional Attention to Detail
- Customer service skills
Certification
automotive and diesel technology certification through Lincoln Technical Institute-Grand Prairie, Tx
Hobbies
My hobbies include fishing, weightlifting, and riding my harley
Timeline
Heavy Equipment Technician
Holt Caterpillar
05.2021 - Current
Grocery Stocker
Brookshires Food Store
05.2020 - 12.2020
Cook
Parker County Brewing Company
01.2017 - 02.2020
No Degree - Diesel Technology
Lincoln Technical Institute
High School Diploma -
Aledo High School
automotive and diesel technology certification through Lincoln Technical Institute-Grand Prairie, Tx
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