Hayden Holycross

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Completed daily side work and opening and closing duties without fail.
• Seated patrons based on guest preferences and seating availability.
• Backed up servers by retrieving items for guests and running food.

• Served as a mentor to struggling students, providing academic assistance when necessary.
• Promoted development of good study habits and learning skills.
• Assisted teachers with supervision and care of freshmen conceptual physics class.
• Supported classroom activities, tutoring, and reviewing work.
• Supported classroom maintenance and upkeep by organizing materials.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.

• Utilized floral design techniques to craft unique floral arrangements.
• Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
• Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
• Promoted the business through participation in local events, social media marketing, and community outreach efforts.

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Served food and beverages promptly with focused attention to customer needs.

• Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
• Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
• Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
• Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
• Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
• Developed a loyal customer base through friendly interactions, remembering preferences, and consistently delivering high-quality beverages.

Manual labor truck washing.

• Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
• Provided exterior cleaning service to landscaping work trucks.