HAYDEN LEWMAN
EUGENE,OR
Summary
Adaptable and results-driven communications specialist with a proven track record of driving success in fast-paced and formal environments. Expertise in combining strategic thinking with hands-on experience to deliver impactful solutions that enhance organizational performance. Skilled in leveraging analytical abilities to identify opportunities for improvement and implement effective communication strategies that foster growth and organization. Committed to achieving excellence and contributing to team success through innovative problem-solving and a proactive approach using innovative technologies.
Overview
3
3
years of professional experience
Work History
Service Crew Member
Jersey Mikes
07.2024 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Prepared and served food according to quality and safety standards.
- Accurately handled cash and balanced register for over $4,000 in daily operating income.
- Managed stock levels, restocking supplies, making stock orders and monitoring inventory to prevent shortages for more than 25 unique resources.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Event Assistant
NW Natural Street of Dreams
06.2024 - 09.2024
- Maintained organization of event grounds and managed flow of foot traffic through area of operations.
- Acted as the first on-call responder to customer complaints and concerns during events and tours.
- Improved future events by evaluating successes and failures of previous private and corporate gatherings.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Directed team to set up and keep banquet space clean and presentable for guests.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 1,200 guests.
Housekeeper
Villasport Athletic Club
08.2022 - 09.2023
- Ensured cleanliness and organization of member leisure areas.
- Responded promptly to customer inquiries and resolved service complaints to enhance customer service satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall member satisfaction for 1,000+ daily visitors.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Trained and evaluated team members to meet departmental standards and goals.
Education
Bachelor of Science - Public Relations
University of Oregon
Eugene, OR06-2026
High School Diploma -
Mountainside High School
Beaverton, Or06-2022
Skills
- Inventory management
- Fluent with Ai and metaprompting
- Materials organization
- Microsoft powerpoint, excel, and Word
- Crisis communication strategy
- Internal communications
- Press release writing
- Public speaking and presentations
- Team organization
- Organizational performance evaluation
- Food preparation procedures
- Task Assistance
Timeline
Service Crew Member
Jersey Mikes
07.2024 - Current
Event Assistant
NW Natural Street of Dreams
06.2024 - 09.2024
Housekeeper
Villasport Athletic Club
08.2022 - 09.2023
Bachelor of Science - Public Relations
University of Oregon
High School Diploma -
Mountainside High School