Hayden Michael Austin
Las Vegas
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional driver, exceptional towing and roadside assistance services. Extensive background in vehicle recovery and roadside safety, consistently ensuring safe transportation of vehicles. Known for strong team collaboration and commitment to achieving best results under varying circumstances.
Overview
9
9
years of professional experience
Work History
Tow Truck Driver/ Light Service Technician
American Automobile Association
01.2020 - Current
- Assist Government Municipalities with roadway alterations
- Friendly assistance with roadside repairs and incidents
- Emergency time sensitive traffic congestion relief
Team Lead – EV Battery Production & Data
Tesla Gigafactory
01.2018 - 07.2019
- Manufacturer operations on assembly floor
- EV Data Operations
- Communicate with corporate & government organizations
Customer Order picker/ Forklift Operator
Chewy, Inc.
08.2017 - 11.2017
- Oversee customer purchase operations
- Professional interactions with customers & contractors
- Special Vehicle merchandise operations
Customer Order picker/ Forklift Operator
The Kroger Company
08.2017 - 11.2017
- Oversee customer purchase operations
- Professional interactions with customers & contractors
- Special Vehicle merchandise operations
Apprentice Carpenter/ Laborer
Sundance Builders, LLC
01.2017 - 05.2017
- Assist in Residential/Homebuilding Operations
- Maintain & Test household integrity
- Diagnose & provide feedback on customer repairs and maintenance
Education
GED -
GED Testing Service
06-2025
Skills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Roadside assistance
- Heavy lifting
- Stress tolerance
- Patience and empathy
- Problem-solving capacity
- Safety and emergency equipment
Timeline
Tow Truck Driver/ Light Service Technician
American Automobile Association
01.2020 - Current
Team Lead – EV Battery Production & Data
Tesla Gigafactory
01.2018 - 07.2019
Customer Order picker/ Forklift Operator
Chewy, Inc.
08.2017 - 11.2017
Customer Order picker/ Forklift Operator
The Kroger Company
08.2017 - 11.2017
Apprentice Carpenter/ Laborer
Sundance Builders, LLC
01.2017 - 05.2017
GED -
GED Testing Service
Employment History Summary
- Fuel-Alternative & Zero-Carbon Automotive Fabrication & Production
- Multiple years of experience in the carbon neutral automotive industry including exclusive privileges of assembly-line diagnostics and advanced battery power-cell assembly. Lead data entry technician for a flagship EV vehicle company.
- Heavy Vehicle Operations & Traffic roadway safety relief
- Multiple years of assisting local Las Vegas municipalities such as Las Vegas Metro Police Department, Las Vegas Fire & Rescue, and NDOT Emergency response with Heavy vehicle operations such as traffic congestion relief, roadside assistance, and towing operations throughout Southern Nevada.
- International-Scale Logistics & Warehouse Operations
- Multiple years of assisting with the logistical warehouse operations of international commerce businesses who service citizens around the globe. 24/7 operational assistance for customers, wholesalers, distributors, and marketing teams.