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Customer service and sales professional with over 10+ years of experience across retail, call center, hospitality, and supervisory roles. Proven ability to handle high-volume transactions, resolve customer concerns, train employees, and maintain accurate cash controls. Recognized for reliability, leadership, and strong relationship-building skills in fast-paced environments.

Experienced Learning & Development Trainer and Forklift Driving Instructor, proficient in delivering high-quality training programs that enhance the skills of warehouse associates and management. Specializing in PIT training, onboarding, safety compliance, manual handling, process training, instructor training and customer service. Committed to improving training efficiency and fostering a culture of safety within the organization while enhancing team performance through effective coaching strategies.

An ex-professional football player, I have 20 years of experience coaching. More recently I have developed a passion for personal training. I have completed my level 3 personal training course. For the past 7 years, I have become a dedicated fitness professional with a strong foundation in client motivation and workout progress tracking. Expertise in resistance training, high-intensity interval training, and fitness instruction, complemented by a deep understanding of anatomy, physiology, and nutrition principles. Proven track record in customer service excellence and client relationship management, ensuring safety and risk management through effective injury prevention knowledge. Skilled in designing exercise programmes tailored to individual needs, with a focus on goal setting and strategic planning. Committed to promoting health through motivational techniques and positive reinforcement while staying abreast of current fitness trends.


Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services.
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Seasoned professional offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations.
Reliable Crew Trainer with background in staff development and performance improvement. Skilled in mentoring new team members, facilitating training programs, and ensuring adherence to safety protocols. Strengths include leadership, communication, and problem-solving abilities. Previous roles have seen significant improvements in team efficiency and productivity through effective training methods.

Hayden Mintzer

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Hostess/Trainer

Walt Disney World Cast Member

Gymnastics Coach

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BBA - Music Business

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Hostess/Trainer

Walt Disney World Cast Member

Gymnastics Coach

BBA - Music Business

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