Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayden Mullen

Lynchburg,VA

Summary

Experienced community building supervisor with a strong background in retail, including five years of coffee industry experience and four years in a leadership role overseeing up to 25 employees. Skilled in leading teams in a fast-paced, customer-focused environment. Possesses an extensive understanding of individual needs and how to maximize team potential. Known for fast development and ambitious nature. Ability to create a positive work and customer environment. Actively seeking opportunities to directly contribute to the growth and success of others while deriving immense satisfaction from their accomplishments.

Overview

10
10
years of professional experience

Work History

Barista/Shift Supervisor

Starbucks Coffee
01.2017 - Current
  • Worked with food/retail store orders to keep up with demand
  • Inventory tracking to minimize waste
  • Team coaching to build existing partners abilities and skills
  • Data analytics to change operations for changing business needs
  • Facilities upkeep to provide consistent experience to customers
  • Training new partners to company and customer expectations
  • Cash management which involves change orders, safe counts, and register parring.

Salesperson/Shift Supervisor

Dunkin Donuts
01.2016 - 01.2017
  • Fast paced sales with brewed coffee, pastries, and sandwiches
  • Role oriented work stressing planted positions
  • Cash management involving register parring
  • Putting away arrived inventory.

Salesperson

Krispy Kreme
01.2015 - 01.2016
  • Putting away heavy inventory
  • Self responsibility for cash
  • Service of brewed coffee and donuts
  • Store cleanliness upkeep.

Education

Pinecrest High School
05.2016

Skills

  • Can determine weekly business needs based on potential for sales
  • Understands how to directly affect P&L of business
  • Has created action plans to uplift others to success
  • Excels at providing appropriate coaching with respect to each individual
  • Able to trace all business operations back to customer experience
  • Can micro adjust to see immediate improvement
  • Waste/inventory management
  • Quality focused
  • Long term reliability
  • Creates a positive atmosphere
  • Works well with diversity
  • Goes above and beyond for business needs
  • Positive reformist
  • Excels at developing others with the same goals and different goals

Timeline

Barista/Shift Supervisor

Starbucks Coffee
01.2017 - Current

Salesperson/Shift Supervisor

Dunkin Donuts
01.2016 - 01.2017

Salesperson

Krispy Kreme
01.2015 - 01.2016

Pinecrest High School
Hayden Mullen