Hayden Patterson
Flagstaff,Arizona
Summary
Dynamic shift leader with over 2,000 hours of experience at Nimarcos Pizza, excelling in operations management and team productivity. I lead and manage high-pressure shifts, ensuring all operations run smoothly and efficiently under stress. Proven track record in enhancing customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining quality control, fostering a positive work environment that reduced turnover.
Overview
3
3
years of professional experience
Work History
Shift Leader
Nimarcos Pizza
08.2023 - Current
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Logged over 2,000 hours supervising shifts in a high-volume local restaurant.
Delivery Driver
Nimarcos Pizza
08.2022 - 07.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of food.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Perry High School
Gilbert, AZ05-2019
Skills
- Positive attitude
- Excellent communication
- Cash handling
- Customer service focus
- Problem-solving
- Operations management
- Shift leadership
Timeline
Shift Leader
Nimarcos Pizza
08.2023 - Current
Delivery Driver
Nimarcos Pizza
08.2022 - 07.2023
High School Diploma -
Perry High School
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