Mahaylee Earl
Vance,Al
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills.
Dedicated Sales Associate committed to driving high sales in all shifts. Skilled in handling customer complaints and managing inventory. Recognized for honesty and integrity. Team player with excellent communication skills.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Sadie's diner
Vance, AL
06.2024 - 09.2024
- Guided customers in their choice of food and drinks.
- Recorded precise customer food and beverage preferences through the utilization of TOAST ordering technology.
- Maintained prompt delivery of food while adhering to appropriate temperature standards.
- Attentively observed guests throughout their dining experience to maintain high standards of quality and service.
- Enhanced dining experience by skillfully clearing dishes between courses, promptly fulfilling drink refills when required, and delivering requested condiments or accompaniments.
- Consistently delivered excellent customer service by promptly acknowledging all guests, regardless of how busy it was or the time of day.
Customer Service Representative
Magnolia bath & soap company
Tuscaloosa, AL
11.2023 - 06.2024
- Addressed customer inquiries and supplied correct information on products, as well as services.
- Ensured issues were resolved promptly by providing excellent customer service
- Analyzed the data obtained from surveys for improving customer service.
- Ensured customer satisfaction by offering expert guidance on product inquiries, order placements, billing issues and resolving technical problems.
- Maintained detailed customer interaction records, including transactions and comments, for future reference.
- Handled administrative duties such as organizing documents, maintaining and revising databases, preparing comprehensive reports.
Education
High School Diploma -
Brookwood High School
Brookwood, AL05-2024
Some College (No Degree) -
Shelton State Community College
Tuscaloosa, ALSkills
- Menu knowledge
- Order Taking
- Service Quality
- Table Setting
- Food presentation
- Order Management
- Point of Sale (POS) system operations
- Food safety understanding
- Service prioritization
- Safe Food Handling
- Cash Handling
- Salesmanship
- Upselling techniques
- Tableside Service
- Table Bussing
- Dish preparation
- Professional Appearance
- Dining customer service
- Price memorization
- Promotional support
- Inventory Control
- Product Sales
- Sales Development
- Upselling
- Relationship Building
- Multi-tasking strength
- Product Promotions
- Store Opening and Closing
- Sales Training
- Product Recommendations
- Problem-solving skills
- Merchandising understanding
- Positive and professional
Timeline
Restaurant Waiter
Sadie's diner
06.2024 - 09.2024
Customer Service Representative
Magnolia bath & soap company
11.2023 - 06.2024
High School Diploma -
Brookwood High School
Some College (No Degree) -
Shelton State Community College
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